Omega ‑ Pinterest Pixels, CAPI
The reviews for the Omega Shopify App are overwhelmingly positive, with users praising the app for its effective solutions, excellent customer service, and quick setup. Many users highlighted the helpful and responsive support team, particularly mentioning team members like Joyce and Tracy for their assistance in setting up the app and resolving issues. Customers appreciated the app's ability to improve tracking and solve problems with Pinterest tags, making data-driven decisions easier for their businesses. The ease of use and effectiveness of the app were also highlighted in the reviews, with users recommending Omega for seamless integration with Shopify stores and convenient tag installation for Pinterest.
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Cam and team have been great at solving the issues that I was initially facing. From nasty 0-20% attribution to a more reasonable 70+% attribution, so that we can at least better scale/kill our campaigns. Solution took a week or two to fully implement, but I'm glad we stuck it through and have a fix for all of our stores now. Will be using Omega for all of our Pinterest stores. I would recommend this if you are open to problem solving issues at the start with the team and developers. Good app once it works.
Thank you so much for this detailed and honest review 🙌 We’re really glad to hear that Cam and the team were able to work through the initial attribution challenges with you and help improve results from 0–20% to 70%+. That kind of progress makes a real difference when it comes to scaling and optimizing campaigns. We truly appreciate your patience during the implementation process. Some solutions do take time to properly test and roll out across multiple stores, so it means a lot that you stuck with us and collaborated along the way. Thank you as well for your trust in using Omega across your Pinterest stores and for recommending us. If you ever need further optimization or support, we’re always here to help 🚀
I installed this app because I was evaluating it for my Shopify store before deciding whether to subscribe. Before paying for the service, I contacted Omega through this app’s live chat on June 14th to ask for assistance and better understand the product. Unfortunately, I never received any reply from a support agent. The only response was the automatic acknowledgment message. In my opinion, pre-sales support says a lot about the level of service a company provides. If a potential customer cannot get answers before subscribing, it is difficult to have confidence in the support that would be available afterward. For that reason, I decided not to subscribe and chose to look elsewhere.
Hi, Thank you for taking the time to share your feedback. We've reviewed our support records regarding your inquiry. While you did reach out to us, we couldn't identify a specific question or issue related to this app that would allow our team to investigate further. Our chat logs show that our team responded and remained available to help if additional details were provided. We always welcome pre-sales questions and are happy to help merchants evaluate whether an app is the right fit for their store. Our goal is to provide timely and helpful support whenever merchants reach out with questions about the app they're evaluating. Based on our review, this feedback appears to reflect a broader impression rather than an experience with this specific app. We hope reviews remain focused on the product and support experience of the app being reviewed, as this helps other merchants make informed decisions. If you ever decide to evaluate this app directly, our team will be happy to assist you.
Top app
💖 Thank you for the awesome feedback on Omega – Multi Pinterest Pixels! We're thrilled to hear you think it's a top app! 🌟 If you ever need support or have questions, we’re just a message away. Thanks for choosing Omega! 🚀📌
Thank you very much Joyce for helping me set up api and tag
Thank you so much for your kind feedback! 😊 We’re delighted to hear that Joyce was able to help you set up the API and tag for the Omega ‑ Multi Pinterest Pixels app. Your satisfaction means a lot to us — we’re always here if you need any further assistance! 💬📌💙
Great app, fast support, all resolved fast, highly recommend the app
Thank you so much for the wonderful feedback 🙌 We’re thrilled to hear you’re enjoying the app and that our support team was able to resolve everything quickly. That’s exactly the experience we aim to provide. Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help 🚀
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