Omega ‑ Pinterest Pixels, CAPI
Excel in Pinterest tag tracking & scale ads with pixels...
Rating
4.4
feedback
27
chart
#15,515
All reviews
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Sept. 2, 2025
The app works well overall, but there’s no reliable way to contact support for queries. While there is a support ticket option, it shows an error every time I try to submit it. Having an email or live chat option would greatly improve the experience. I’ll wait for 2 days to see if someone responds after reading this review; otherwise, I may have to uninstall.
Thank you for sharing your feedback with us. We’re sorry to hear about the difficulty you had reaching our support team, and we truly appreciate you bringing this to our attention. 🌟 We’ve taken your suggestion to heart and are actively working on improving the support experience, including exploring more reliable contact options. Our team has also reached out to you again to ensure everything is running smoothly and to see if there’s anything else we can assist you with. Thank you again for your valuable feedback, it helps us grow and improve. If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to help!
Oct. 15, 2021
I installed it in my store. But it does not send the purchase data to the pinterest system.good bye bye
Hello Aesthetics Soul, Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has reached you to figure out what is the reason, could you please help us to check? We hope that you can give us a chance to check and help you to fix any issues if have. We are terribly sorry again for any inconvenience caused. Look forward to hearing from you back. Best regards, Omega Team