Polumi review for Omega ‑ Pinterest Pixels, CAPI

I installed this app because I was evaluating it for my Shopify store before deciding whether to subscribe. Before paying for the service, I contacted Omega through this app’s live chat on June 14th to ask for assistance and better understand the product. Unfortunately, I never received any reply from a support agent. The only response was the automatic acknowledgment message. In my opinion, pre-sales support says a lot about the level of service a company provides. If a potential customer cannot get answers before subscribing, it is difficult to have confidence in the support that would be available afterward. For that reason, I decided not to subscribe and chose to look elsewhere.