Buckaroo Bling review for Pinterest

June 20, 2023

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am actually using the Pinterest Channel app and not making random code changes on my website. They just keep telling me to hire a developer to edit my website code. Why does the app even exist if I have to hire my own developer every time Pinterest makes changes on their back end? Support reps don't want to escalate to an actual tech support person in the US (my website is not available outside the US) when they don't have the knowledge or the tools to resolve the issue. Instead, they're just shifting me from one rep to the next, where I have to explain the problem to the new rep over and over again (4 times and counting the last time I contacted them).