Whitmore & White review for Pinterest

May 23, 2021

Given this was supposed to be a great new partnership between Shopify and Pinterest, my experience has been abysmal. Customer support is literally non-existent. Whilst I had no issues setting up, our account was persistently rejected before even going live for being in violation of Pinterest Ts&Cs. We reviewed repeatedly, but nowhere could we find a violation. When Pinterest email you to tell you that you are in violation, they do not specify how or what this violation is, only that you must submit an appeal once you have made changes - and herein lies the difficulty. What changes are you supposed to make if they don't tell you what is wrong? If the system is good enough to identify a violation, surely it is good enough to tell us what that is. Contact with Pinterest on Twitter explaining the issue got us nowhere. Contact with Pinterest on here got us nowhere. Appeals got us nowhere. So all in this has been a massive waste of time which for a small business owner is something we simply do not have. I therefore cannot recommend this add-on to anyone and would suggest you go and spend your time doing literally anything else but this.