PennAntique review for Pinterest

1 / 5

July 28, 2022

I have had nothing but frustration dealing with Pinterest. Right after installing the app, my account was suspended because my site was categorized as an, "resale marketplace," which is ridiculous because it's all my stuff. I don't sell consignment and own everything I sell. You would think this would be a simple mistake that is easily corrected. However, since I installed the app and got suspended, I contacted Pinterest customer service 4 times and have only gotten messages back that they are overwhelmed with tickets from other customers and that they'll get back to me as soon as they could, which in my case is never. I also had 4 specialists assigned to help me get started with Pinterest. Three never replied back after I told them my issue, and one guy did, but didn't know what he could do to help me. The guy I had 2 video conference calls did nothing for me to get started with Pinterest or resolving my problem. The only thing I got out of our calls is that I should open an Instagram account and post on there everyday, which I have. I have dealt with many poor customer services departments including Comcast and Etsy, but this one is even worse than them which is pretty bad.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Pinterest for Shopify
Pinterest
4.6 star
5,916 reviews

Pinterest

Developer
Shopify App Store