TameTheStorm LLC review for Pirate Ship: CheapARR Shipping

Oct. 18, 2021

Whew! Where do I begin? First of, customer service wins & the fact that the app is free however this App is lacking a lot of technique features in comparison to other apps. If you're a small business owner making between 1-50 orders per month you won't find much of a problem here but as you start to expand you realize this app isn't as efficient for larger amount of orders. Bulking orders is a hassle so I'm forced to have to fulfil orders one at a time which ends up costing more money in the long run. You're unable to customize postage i.e adding a note under the tracking number for your customers, you can only do so if you create an order which again doesn't make any sense if the order is already imported from Shopify. Another huge issue is text marketing, I want my customers to be updated BOTH email & text. This app only provides email shipping updates, we're about to enter into 2022 & this feature isn't available? Something has to be done about that. The list goes on but these are the biggest problems & I am really hoping you can make these changes SOON because you guys still win with customer service & easy to navigate app.