Pirate Ship: CheapARR Shipping
Save money on USPS and UPS with an easy-to-use app
Rating
3.9
feedback
98
chart
#191
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
4%
-
Less than a month
12%
-
Less than a year
40%
-
More than a year
36%
Reviews Summary
The reviews for the Pirate Ship Shopify App are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes praise for the app's user-friendly interface, cost-saving benefits, and excellent customer service. Users appreciate the ease of use, competitive shipping rates, and quick response from the support team. However, negative comments focus on issues such as limited shipping options for certain regions, difficulties with insurance claims, and challenges with account creation for non-US users. Some users also mentioned concerns about delayed label generation, unexpected billing changes, and discrepancies in pricing compared to other platforms. Overall, Pirate Ship seems to be a popular choice for many merchants due to its simplicity and cost-effectiveness, but there are areas that need improvement to enhance the overall user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 22, 2024
Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.
July 18, 2024
Does not work with Canada. When you start registration you have to choose one of the US states.
July 3, 2024
Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.
April 18, 2024
Terrible for scale. Never use if your'e an Amazon seller. They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service. Their customer service actually used be good, now it's outsourced garbage.
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