PIX ‑ Image Optimizer
Optimize your images and page speed
Rating
4.3
feedback
93
chart
#910
All reviews
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Oct. 16, 2025
Aug. 22, 2025
This module seems to be the best image optimizer out there. It's still in the early stage, and there are multiple great functions missing, but he is very willing to add new functions if you request them with him. Please note, he is a solo developer, so there will be some delay in response, we had around 1 week from our first to final chat. But the final update was worth the wait. I don't use the Alt title optimize function, as i have my own make.com flow to update the images alt title based on a lot of variables. But that might come into the app here some day
May 22, 2025
Unfortunately, the app doesn't work properly and support does not respond to inquiries.
March 24, 2025
Oct. 25, 2024
May 28, 2024
Cannot in good faith recommend this app. Absolutely ZERO customer service and there is a very obvious glitch in the app and seemingly no way to fix it. My website has few thousand images but after this app compresses the image it makes a duplicate, and then strangely that duplicate is then compressed, then find another duplicate has been made! According to the app I now have close to 15,000 images and the number keeps rising every day even when I do not add any extra products! The app never manages to compress all of my images because it just keeps adding to the number. This also seems to be affecting the loading speed of my site - Before adding this app according to Shopify my loading speed was 'Good' it has now changed to 'Moderate'. There have been no other changes to my site apart from installing this app. Have tried contacting them on numerous occassions but no one bothers to reply. I even contacted the email address that they left in a reply to feedback to another customer hoping it would get a reply but again it has been ignored. I have no choice but to uninstall this app and work hard to fix any damage it has done.
May 27, 2024
I installed the Pix Image Optimization to the shop, Lorenza theme and it caused all of the images to become blurry when I zoomed in. Hopefully, I will get customer support help to reverse this back.
April 22, 2024
March 29, 2024
Feb. 5, 2024
I´m waiting for an support answer. We have sent on chat, on email and on the platform.
Nov. 19, 2023
Nov. 11, 2023
I just got it installed today after Shopify had to check into why it was saying it was installed but nothing was working or accessible on it. First strike. They fixed it, but I have no idea what I'm doing or what it does because there is NO information on anything. 2nd strike. The selecting photos to optimize one by one worked ok. A long process and every single photo in my album came up with no identifier for active or hidden products. And what about other images on the website like on my about page. Strike3. There is no documentation or explanation for what each of the enumerated features does or why. Strike 4. It's free, so I guess I can't expect too much. But the paid option also lacks any explanation of it's features, how to use the app or WHY? I thought this thing was also optimizing for SEO - how? Plus the pricing page is too vague. Subscription? but you still have to pay for usage each month? There are too many contradictions with this app. It was recommended by my coach, so I took it. So far there is no proof of optimization because my speed is report is still the same as it was before I installed this app. I'll give it a couple days and see what happens. But it doesn't give me the feeling that I got an app that the average non-geek shop owner can waste the time using. At least it's not too difficult because it's only a one page list of my images. Glad I haven't paid anything for it yet.
Hi, I'm sorry for your experience with our app. First, we have had a lot of installations these days because we are free and we offer one million image optimizations each month, which is why we introduced a subscription model. The high demand caused our app to go down for a few hours yesterday. We have kept our app free for over a year, but our servers and databases come with monthly costs. This is why we decided to make our app available for a nominal fee of $1.99 so that we can continue to provide our services. As of now, we are not making any profit from this app, and we are committed to delivering the best support experience we can. We strive to respond to all tickets within 24 hours and do our best to help users resolve their issues with page speed. Please keep in mind that image weight is not the sole factor affecting page speed; there are many other factors at play. If you have any questions or need assistance, please contact us through the in-app widget or our support email. I'll be happy to help, and I apologize for any inconvenience.