All reviews

Rating Breakdown

  • 5
    52% (50 ratings)
  • 4
    7% (7 ratings)
  • 3
    7% (7 ratings)
  • 2
    7% (7 ratings)
  • 1
    27% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2017

As an online shop owner the features this app provides helps me give my customer a more customized options for products! Whenever i've had an issue the rep Alex Young stepped up to the plate to aide me in whatever the issue was! Followed up with great communication and as a business owner you know that more than half the battle! Great app, great support!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

I have had a great experience with Pixels. The app is easy to use, they offered me free samples of the products, and the person i was in touch with to set up the business was very helpful and available. Overall i would say the products are of a good quality and made in america, the service is reliable and user friendly. Recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

I thought I would update my review as it's two years later and, with COVID19 it might be helpful. Firstly, this app has allowed my to make sales of my artwork to anywhere in the world, with very few issues. What issues there were customer service has always been helpful. Recently a delivery in the UK was sent back to the printers in Scotland and my customer was having trouble getting it delivered. I called CS in the US (I am in Canada) and once it was sent back to the printers they arranged to have it resent out in 24 hours. My customer was very happy. When printing was delayed because of Covid and reduced shifts they apologized and the art was sent out within the week. Overall they have always tried to help, the exception is usually when they cannot answer a particular question as it may be something technical. This app has helped me both beautifully display and sell my art at the price I want to sell it at. For certain non-art items the base prices are quite high, however I have checked on other sites and there isn't that much difference... still the same today - and with less comfort on shipping timelines. I just don't offer those through my store. My ask for the app developers is to update their app and also allow more frame options to show in Shopify for framed prints, especially the fancy frames. Canvases are my best sellers so this isn't major but we are missing on opportunity with the ability to only show black or white frames. Updated Sept 8 2020. Having researched several apps I was for my art store Pixels is by far the best. It is easy to populate my store with my artwork and makes it easier for the customer to order and get their art from my store. Given how complicated shipping is on Shopify, Pixels makes it very simple. Their printing and finishing are flawless and they ship speedily with tracking. Because of this app I can ship my art anywhere in the world with peace of mind and can focus on creating my art and marketing to my customers. As an artist, where there is a dearth of reliable drop shipping options for us this app is pretty much the reason I am able to use Shopify to showcase and deliver my artwork - and I did extensive research into several other drop shipping apps. Alex Young is also very responsive and quickly answered all my questions so that I was up and running very quickly. Pixels customer service is also efficient and follows up to get any issues resolved if they come up. This app works seamlessly with Shopify, enables me to sell my art on a range of beautiful finishes without having to hold stacks of expensive inventory, works as it says it does and, together with Shopify, makes life so much easier for me and my customers... and it's free! It is my favourite Shopify App for all of the above. I compared their prices with other drop shipping options... taking into consideration time to ship (some well-known outfits take 10 days to 3 weeks) ease of use and the fact that these are not batch items, but single items and overall, while I would love lower base prices on larger home decor items, they really are not that far out for one of a kind art, especially since they get shipped at local shipping rates within a week on average. I hope that FAA brings on more items, such as socks, tapestries, badges and clocks, which are perfect for gifts. I have found Pixels to be a great app and am very happy with it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2017

Pixels is awesome. Unlike other inventory apps that force you to add products one by one, Pixels automatically imports your inventory from Fine Art America and all you have to do is choose with products to add to your Shopify store. It does take time to set up, but it's incredibly user-friendly. The tech support is incredible -- they are always on top of everything, and they even make sure to build a relationship with their Shopify partners by having you stay with the same tech person so you can go right to them if you are having a problem with the app. The CEO of Pixels is awesome as well, and he's even helped us with integration in spots where we have struggled. I'm so thrilled with how clean and clear cut this app is and I couldn't be happier with the support I have received while getting up and running. Setting up shipping can be tricky for the novice, but tech support is always happy to help and once they were informed, it was seamless. They manufacture products automatically and all you have to do is sit back and enjoy making money. :) Download it. Now.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2017

Out of all the dropshipping apps I have used thus far, Pixels is by far the best! My customers love the clutches! They are high quality in make and look great with my art prints. The app is very easy to use. Any issues with orders, questions or queries pixels is quick to respond and help. They have so many great products to choose from. I am excited to continue to work with them and try more of their products! If you are just starting out pixels is a great app to download to begin!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2017

The Pixels app by far has been the easiest to integrate into my Shopify store. Pixels, offers different quality products for us artists to see our designs displayed on, for instance their large weekender totes and luxurious duvet covers have been a favorite of my customers.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2017

Pixels/Fine Art America’s app has been great, I love not having to print, package or ship my prints and the way the app works seamlessly in Shopify. Customer support has been friendly and responsive. My clients have been very happy with the quality of the paper and the prints, and I love that they use archival inks. The app is still new so there have been some small issues but customer service has been with me every step of the way to correct any small product issues, and they seem interested in fixing any small glitches so the system works well long term. All in all, the app is functioning very well and I LOVE being in the business of making art and outsourcing the printing and shipping to Pixels. Most of my clients receive work in 5-7 days which has been wonderful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2017

I'm giving 5 stars because, from a professional artist's standpoint, the quality of art prints made by Fine Art America is unparalleled to ANY other printing app on shopify. Believe me, I tried them all. I ordered from each site, compared, and this is the only one that is ACTUALLY high quality. The other reviewers here want merchandise like pillows, t-shirts, etc... I can't vouch for their clothes or home deccor because I haven't ordered them. But I know for a FACT that their Fine Art prints are the absolute best. No other app on shopify can possibly beat their quality. If you compare their art print base prices to other reputable Fine Art printing companies like Society6 and RedBubble, their prices aren't bad. Best of all, they are RELIABLE. I can't tell you how frustrating it has been using other printing companies that have the frames arrive totally broken, bent, or lost in the mail. It takes up too much of my time combatting quality complaints from unhappy customers. The higher price is worth the quality on their Art Prints. They also ship world wide. & their interface for uploading artwork is EASY. CG Pro Prints (which people claim is the best for art prints... I didn't like their quality...) their interface is absolutely awful, incredibly confusing and time consuming. This PIxels app knocks it out of the park with ease & quality. The only few complaints that I have is that the phone number listed on this app page here does not get you in contact with the technical developers of the app. That phone number just connects you with the printers at FineArtAmerica.com who don't know how to answer any questions about the app itself, only about their actual prints. It makes me sad that the other reviewers here are knocking down the rating so much of what is the BEST QUALITY art prints. Their art prints are TOP NOTCH, you will not find better quality on any other Shopify app, I GUARANTEE IT... and if you do, let me know, I'd like to see it in order to believe it. This company is unbeatable from what I've seen. Better than CG PRO prints, better than Printify or Printful or any of those other apps. This app needs a higher rating for the beauty and the quality Fine Art Prints, and their overall world wide reliability. I can trust them with my Art career. I also reached out to them through the email they list here, and they responded within 24 hours. They also explained to me that recently they lowered the base prices of their apparel and lifestyle/ home decor type products. I also brought up the importance of including more frame options etc, and they took my suggestions to heart and added more of their beautiful frame options. It feels really great to be heard, and that they treat customers like their opinions/requests matter. The customer service is great -- They treat you like you are a valuable customer.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

April 25, 2017

I have worked with the Pixels / Fine Art America team for several years and am excited to now be able to add their broad base of products to my Shopify store. The development team has been responsive in helping me to get 100s of new products added. The new price reductions are also much appreciated. As a result of the new Pixel product additions I've seen a significant increase in organic site traffic and have made several seamless sales. I'm really looking forward to watching the Pixels-Shopify partnership grow- there are LOTS of new possibilities here for my business.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2017

The quality of Pixel products are amazing. I am new to the app, but look forward to setting this up.

Using app

10 months

Total reviews

2

Average rating

5.0