PixelPro: TikTok Pixel Install
Event Tracking & Attribution for your TikTok Pixels & Ads
Rating
4.9
feedback
76
chart
#2,261
All reviews
Rating Breakdown
Oct. 7, 2024
Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!
Oct. 5, 2024
Great support! All issues are solved—10/10!
Hello there! Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API. We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer. We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to [email protected] for further help :) - Support Team, AdTrace
Aug. 6, 2024
July 14, 2024
July 9, 2024
AdTrace for TikTok Pixel is a scam. When downloading, I read that there is a free period until there are no purchases. I connected the TikTok Pixel but the Facebook Pixel didn't connect. I've had a few purchases on Facebook that had nothing to do with the TikTok Pixel. TikTok Pixel decided that with its help there are sales on Facebook and switched to the paid version. Support did not help. This is a scam!!!
Hello! Our app tracks all orders which take place on your website. This is beneficial for your pixel as it's able to learn from every order. Since your store received an order you were bumped up to our Tier 1 pricing. We do however offer a generous refund policy if you aren't satisfied with our service! You can send me an email [email protected] and I will process you a full refund. Conner Support Manager, AdTrace
June 27, 2024
June 2, 2024
I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers. If you have an issue do not hesitate to reach out to them, they've been very helpful thus far. Thanks again
April 23, 2024
April 22, 2024