All reviews

Rating Breakdown

  • 5
    96% (153 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 94% (149)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2026

Super expérience. j'avais besoin d'une fonctionnalité qui n'existait pas, Sergio l'a créé pour moi ! sav vraiment top. je recommande

Using app

4 days

Total reviews

11

Average rating

5.0

1 / 5 Share

Feb. 7, 2026

We installed this app specifically to overcome Shopify’s native discount limitations, which is exactly what third-party apps in this category are meant to do. Instead of collaborating on possible solutions, workarounds, or technical alternatives, support repeatedly deflected by referencing Shopify’s discount engine. Something we already understand and the very reason we are paying for an external solution. More concerning was the tone of communication. Rather than simply stating technical constraints, the representative escalated the situation unnecessarily, claimed to have reported the conversation to Shopify, and made vague allegations about our “behaviour” and “threats” without providing any specifics. This felt inappropriate and unprofessional in a standard customer-support interaction. We asked one simple thing: whether the app could achieve our required discount logic through configuration, workaround, or development. A clear yes or no would have sufficed. If your app cannot meet advanced discount scenarios, that should be communicated transparently, without intimidation, deflection, or insinuations. Based on our experience, we would caution other merchants to carefully validate whether this app truly extends Shopify’s limitations before committing.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 26, 2026

Store

Wombox

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Great support from Sergio, as always before! Thank you

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Mismo comentario que en nuestra tienda B2C aplicable al B2B. La app presta todas las soluciones de promos y upselling necesarias. El soporte es muy ágil y resolutivo, atendiendo peticiones para añadir nuevos features.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Estoy empezando apenas a usarla pero es una herramienta que tiene todo lo que necesitas. El chat de ayuda es increíble!!!

Using app

About 7 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 2, 2025

excelente app, muy útil y versátil y con un gran servicio de soporte. Mejora la conversión del check out de manera muy notable

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Fantastic support team and very useful features. The app works smoothly, and whenever we’ve needed help, the team has been quick, clear, and truly helpful. We’re very satisfied and highly recommend it.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 24, 2025

Equipo muy profesional y atento. Y la App con muchas posibilidades. Lo recomiendo!!

Store

Bioksan

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

This app is very easy to use and the customer service is excellent!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

We wanted to offer quantity-based discounts in Shopify, but the native “Discounts” options were too limited. With Planet, we configured all the bundles across the store in less than half an hour. We also redesigned our cart to include a progress bar with rewards, upsell options, and a “Total Saved” section to highlight the real savings users get. Highly recommended for any upsell or cross-sell action across the entire store.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Store

VitaMea

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

Planet es una app que nos va a dar mucha agilidad y flexibilidad a la hora de configurar tarifas profesionales complejas, así como múltiples promociones para cliente. Tiene multitud de opciones de configuración, lo que le permite adaptarse a diversos criterios de negocio, por lo que nos será muy útil en el desarrollo de nuestra estrategia en la web.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Imprescindible para vender más en Shopify. Planet Promotions nos ha permitido aumentar las ventas con facilidad gracias a todas sus funciones. Es muy intuitiva y potente, perfecta para gestionar promociones de forma profesional. ¡Muy recomendada!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Planet ofrece múltiples soluciones para potenciar la visibilidad de nuestros productos y promociones con el objetivo de aumentar las ventas de forma efectiva. Destacar el acompañamiento recibido por parte de Sergio y Víctor, quienes han sabido comprender a fondo nuestra casuística específica gracias a su experiencia y enfoque personalizado. Una app altamente recomendable.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2025

Easy and intuitive to use! Does what it says on the tin! Sergio has also been really great with the customer service, helping us get things going and understand how to set the app up best for our needs. Thanks Sergio

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Trabajamos con Planet desde nuestro principios en Shopify y son muy resolutivos. Sergio nos ayuda de forma ágil y eficaz cada vez que lo necesitamos. Muy recomendables en el entorno Shopify!

Store

Carbin

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Like this app. It works smoothly. Thank for admin for fast reaction.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Sergio回覆非常即時,也很快的解決遇到的問題!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

Very good customer support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0