Shopify Planet for Shopify

Shopify Planet

Offer carbon-neutral shipping and showcase your commitment
Rating
3.0
Feedback
64
Reviews
Chart
#921
Shopify

All reviews

2 / 5 Share
Aug. 6, 2024

Love the idea. Execution was challenging. Had installed for a couple of months without the badge showing - when I went to put badge on and it showed blank on my Shopify 2.0 theme I contacted support. I was initially told it should work on my specific theme but then on checking support concluded it was a theme problem and I need to contact the theme developer. Lost confidence when cute marketing stats on emmissions that show to me as Admin can't be shared with my customer or shown on a page on my website, for example - even if coded in. Took my money on each order for a couple of months worked fine. Payment trail very thoroughly done.

Store Using app Total reviews Average rating
Developer Reply

Thanks for the feedback. It actually IS possible to display those stats! You can do that by activating "Marketing mode" with the online store editor. Please reach out to planet at shopify dot com if you'd like to schedule a quick call to walk through that. Thanks again for reaching out!

3 / 5 Share
July 11, 2024

Love the idea and transparency with HOW the shipment becomes carbon neutral! But I can't add it to my checkout because I have a custom website instead of a Shopify theme. :( I can still use it in cart as a workaround, but customers very rarely view their cart that way. Please update it to work on checkout for custom stores!

Store Using app Total reviews Average rating
Ellekin 4 months 1 3.0
Developer Reply

Thanks so much for using Planet and offering this feedback. We're actively exploring ways to enable Planet users to leverage checkout better. It's super helpful for us to know about limitations like this -- thanks again.

3 / 5 Share
July 7, 2024

我安装之后已经销售很多订单了,为什么数据面板还是空的

Store Using app Total reviews Average rating
KungFuKingSocket Store 3 months 1 3.0
Developer Reply

我们对造成的混乱深表歉意。这是由错误引起的,现已修复。感谢您的联系,如果您遇到任何其他问题,请告知我们。

5 / 5 Share
June 14, 2024

A wonderful way to make a positive contribution to the world. The Millennium Package is an inspiring initiative, and I wish them all the best in their endeavors. Highly recommended! - Activenap

Store Using app Total reviews Average rating
Activenap 22 minutes 1 5.0
Developer Reply

Thanks so much for the feedback and for using Planet. We really appreciate it!

4 / 5 Share
May 7, 2024

Lovely idea and opportunity to easily offer carbon neutral shipping, but the customizations on the app could be a lot better. For example we can't display the banner in our store because the translation (that we can't change) is so clumsy.

Store Using app Total reviews Average rating
Mosaic Nail Systems Finland About 1 month 3 4.3
Developer Reply

Thanks for the review and feedback. We're always looking for ways to improve the experience and impact of our badging. It's possible that your store theme doesn't support selling in multiple languages – to translate the Planet app badge, you need to use a theme that's compatible with selling in multiple languages. You can find further details on multilingual themes here: https://help.shopify.com/en/manual/markets/languages/manage-languages#add-new-language Thanks again for the feedback!

5 / 5 Share
April 27, 2024

Sono felice di dare una mano a migliorare le condizioni del nostro pianeta, i clienti acquistano più volentieri, sono iniziative molto belle, se tutti facessimo la stessa cosa sicuramente vivremmo in un mondo migliore.

Store Using app Total reviews Average rating
Eternal Parquet About 1 month 10 5.0
Developer Reply

Grazie mille per far parte del commercio sostenibile!

5 / 5 Share
April 18, 2024

PLANET is an excellent application because it eliminates shipping costs and acts significantly with its plans and initiatives in favor of the environment for a long period of ten to a thousand years.

Store Using app Total reviews Average rating
Developer Reply

We really appreciate the feedback! Thanks so much!

5 / 5 Share
April 16, 2024

It's a smart app designed to do something meaningful and useful for the environment we live in. Each of us can do our part with our way of life and daily habits.

Store Using app Total reviews Average rating
LifeItaly 7 days 9 5.0
Developer Reply

Thanks so much for the feedback!

2 / 5 Share
April 17, 2024

Great idea, but lacking in many fields. The "Alliance" plan clearly says: "Your customers can choose carbon-neutral shipping for $0.25 USD/order". This is not optional - even if your customer doesn't opt in for this, you will be charged the 0.25 USD extra. Pay attention, otherwise you will be charged much more than what you might have expected. If you want to go for the "Alliance" plan, you have to choose between displaying your contribution or asking the customer to choose carbon-neutral shipping - you can't have both. The option is also only presented on the product page, not in the checkout. EDIT: After changing my plan to Pioneer and having it set at 0.08 USD per order, I still get charged 0.33 USD per order. This is a hidden fee that we didn't agree to.

Store Using app Total reviews Average rating
BOTA Official 5 days 4 3.3
Developer Reply

Thanks for installing Planet and taking the time to review the app. Planet users are never charged a flat fee of $0.25 USD per order. That is 100% optional. Also, Alliance users can indeed have both messages displayed to customers – one that says all orders are carbon neutral, and another that enables customers to add $0.25 USD to fund additional carbon removal. We'd love to help you get set up with the app, so please reach out at planet -at- shopify dot com and we can get things configured exactly how you want.

5 / 5 Share
April 15, 2024

Store Using app Total reviews Average rating
Lucky-eats About 1 hour 7 5.0
1 / 5 Share
April 12, 2024

An app that promotes "Your customers can choose to support groundbreaking carbon removal technologies". Then you go to add the widget to checkout, so that customers can decide if they want to support this, and you basically cannot. You then are asked from Support to spend 15' of your 60' design time, to have Shopify hard code it at the checkout process. No.

Store Using app Total reviews Average rating
Out of Medium 21 days 5 4.2
Developer Reply

Thanks for the feedback and sorry that the app isn't meeting your expectations. While it is not possible to place the badge inside of checkout, the interactive badge for merchants to fund carbon removal can be placed throughout your online store, for example on the home page, product pages, and shopping cart. We'd be happy to get that set up for you if you'd like -- reach out to planet at shopify dot com.

5 / 5 Share
April 11, 2024

"Forestal Store is a beacon of sustainability and conservation excellence. With a vast array of eco-friendly products and a commitment to responsible sourcing, this five-star establishment stands at the forefront of preserving our planet. From biodegradable utensils to sustainable forestry practices, Forestal Store empowers customers to make environmentally conscious choices while actively contributing to the preservation of our precious ecosystems. Shopping here isn't just a transaction; it's a pledge to safeguard our planet for generations to come.

Store Using app Total reviews Average rating
Forestal Store 4 minutes 2 5.0
Developer Reply

Thanks so much for the feedback. We appreciate it!

1 / 5 Share
April 8, 2024

Installing this app and putting the widget on my web created big CLS(cumulative layout shift) problems and broke the theme, persisted after unistalling it. This proves that Shopify doesnt know what is doing.

Store Using app Total reviews Average rating
VicHome About 1 hour 5 4.2
3 / 5 Share
April 4, 2024

Good idea but it would need to be integrated directly at checkout! Also in Engagement mode it should still highlight that the store is also contributing... Finally the amount should not be converted but not rounded up when in foreign currencies.

Store Using app Total reviews Average rating
Foie Gras Gourmet 5 days 18 4.4
1 / 5 Share
April 3, 2024

Salve, ho installato la vostra app, installato il badge via codice (non ho un tema 2.0) ma non succede niente, il badge viene visualizzato correttamente ma in fase di check-out non succede nulla ne viene visualizzato nessun messaggio. Come posso risolvere?

Store Using app Total reviews Average rating
KAMPOS 6 days 2 1.0
Developer Reply

Grazie per il feedback e mi dispiace che tu stia affrontando questa sfida. È infatti possibile esporre il badge Planet senza Tema 2.0. Ci sono dettagli su come farlo qui: https://help.shopify.com/it/manual/shipping/carbon-neutral-shipping/planet-app

5 / 5 Share
March 26, 2024

Great initiative. Very easy to get set up and running.

Store Using app Total reviews Average rating
Aurelia Soapworks 4 days 2 5.0
Developer Reply

Thanks so much for the feedback! We really appreciate it.

2 / 5 Share
March 24, 2024

We love the idea and opportunity to contribute to a better environment, but the execution and customizations on this app are lacking. We have no option to easily change the size of the badge, and the font size are way too big to fit our product page, cart drawer and so forth. It's sticks out in a weird way - as something that doesn't fit / belong on the page. And we are selling luxury items, so the look and feeling of our pages are of big importance. So please make it possible to change the size and padding on the badge, since the logo is located far into the "container". And change the font size. Furthermore, it isn't possible to get it showcaed in our cart drawer. So seemless integration is a bit of a stretch. With more customization possibilities it will be easier to fit and integrate onto our pages. We are paying for the co2 neutral delivery, but we would like to showcase it to potentiel customers, so they know that they can support this by shopping at us.

Store Using app Total reviews Average rating
Lydspecialisten 2 days 4 4.3
Developer Reply

Thanks so much for the feedback. You're right that the app needs to match the look and feel of your store - apologies that it isn't working for you. We're always looking for ways to improve the badging, and your insight here is super valuable. Thanks again.

4 / 5 Share
March 22, 2024

A ideia do app é muito boa, porém falta uma opção de colocar a cobrança ou sinalização dela na escolha do frete, onde faz todo contexto com a proposta do app

Store Using app Total reviews Average rating
Squadafum 30 minutes 12 4.3
Developer Reply

Obrigado pelo feedback! Your comment about being able to incorporate the app into customers' shipping options is a great one. We're always improving the app and this is a great suggestion. Thanks again!

1 / 5 Share
March 22, 2024

Nice idea, but after installing most of the time the "There's a problem loading this page" message in the admin interface. Cache, Cookie Reset etc. didn't help. It's seems to be still in beta.

Store Using app Total reviews Average rating
Adrianos 27 minutes 4 2.0
Developer Reply

Thanks for the feedback. We're sorry that the app isn't working right for you. We're always working on bug fixes and will catch what is causing your problems asap. We apologize for the inconvenience.

5 / 5 Share
March 12, 2024

Implementing Planet has been a meaningful step in making it possible for us to achieve carbon neutrality in our shipping operations. It's part of our broader plan, but every bit helps and given it's ease of use and administration, it's a no-brainer for us.

Store Using app Total reviews Average rating
Perfectly Natural Soap Almost 2 years 13 4.8
Developer Reply

Thanks for the review and for making sustainability an important part of your brand!

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