Shopify Planet

Offer carbon-neutral shipping and showcase your commitment

Rating

3.0

Feedback

Reviews

Chart

#921

Shopify

All reviews

Rating breakdown

5 33% (21 ratings) 4 17% (11 ratings) 3 19% (12 ratings) 2 12% (8 ratings) 1 19% (12 ratings)

Reviews with text

94% (60)

Review RSS feed

1 / 5 Share

June 26, 2022

Implementation of the Badget is complicated and not well explained. Showing it on the product page is as I know hardly possible. The Shopify support just answered that I have to hire an Expert just to show the badget on the relevant parts of my Shop. I am disappointed...

Store Using app Total reviews Average rating

BLN PRINT About 23 hours 15 2.5

Developer Reply

Thanks for your feedback, and sorry this was more challenging than expected. Based on your feedback, and similar feedback we've heard from others, we're looking at how to improve this process for merchants like yourself. Thanks for sharing your experience. - Brady, Sustainability @ Shopify

4 / 5 Share

June 22, 2022

This is a great concept and we're on board. However, I would like to see more resources (videos, websites, reports, etc.) we can easily share with customers to show our commitment is more than just an icon in the shopping cart.

Store Using app Total reviews Average rating

TOMME Cheese Shop About 5 hours 8 4.9

Developer Reply

Thanks for your comments! We have heard similar feedback from others and are aware that we can do some work to make it easier for you to share the impact of your commitments with your buyers. Stay tuned for updates on this. - Brady, Sustainability @ Shopify

4 / 5 Share

June 15, 2022

It's ok but it isn't communicated anywhere except the cart. There should be snippets for homepage and product page as well as a landingpage to visually demonstrate the total impact.

Store Using app Total reviews Average rating

Hippie Pants About 1 hour 15 2.5

Developer Reply

Thanks for installing Planet! You can add the icon to any page on your online store and can find some details on how to do that in the Planet Help docs (https://help.shopify.com/en/manual/shipping/carbon-neutral-shipping/planet-app#adding-the-planet-badge-to-your-online-store). If that link is unclear or you need additional assistance, please reach out to Shopify Support! Thanks for your feedback! - Brady, Sustainability @ Shopify

5 / 5 Share

June 14, 2022

Simple and easy way to make our shipping carbon neutral. We are committed to the Millennium plan to have the greatest impact, which costs more than the other plans but is 100% worth it to our small business. It would be helpful to have more options for how the badge displays on our shop (for example, customising colours and appearance). Overall happy! :)

Store Using app Total reviews Average rating

Bright Candle Co. 3 days 1 5.0

Developer Reply

Hey Bright Candle Co. team, thanks for sharing your feedback - very helpful for us. Thanks for installing Planet! - Brady, Sustainability @ Shopify

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