Plug In SEO
Improve Your Organic Traffic & Rank with Plug In SEO...
Rating
4.7
feedback
2,581
chart
#1,400
All reviews
Rating Breakdown
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Aug. 17, 2019
Terrible! The app does not actually work, it is just a super fancy ad so that you will pay them $500 to fix your SEO for you. I don't know why Shopify allows this, it is false advertising and they should be removed from the app store!
UPDATE September 2, 2019 Hi Maxwell, Unfortunately you haven't replied to my mail. Installing the app and expecting us to reply to your email within 8 minutes (when you uninstalled) is not reasonable. We reply to almost 100% of emails in detail within one working day. I feel that's very good for a small dedicated team like ours. - Daniel Founder & CEO ORIGINAL Hi Maxwell, This app is not just an ad and you do not have to pay $500 to get anything done. We were the first free SEO app on Shopify and continue to offer a completely free version with free checks, free fix instructions and free email support. I see you signed up for the app and requested an install on Saturday at 23:38. You sent another ticket at 23:43 and then wrote your review at 23:46. We respond to almost all tickets within one working day Central European time. Since your install came in on Saturday Libby on support picked this up on Monday. By then you'd uninstalled and removed our access. I'd love to get you installed and set up, and for us to help you out with whatever you need on support. There are three options with the app: 1. completely free version, free checks, free fix instructions and free email support 2. optional Plus upgrade at $20/month for out-of-the-box SEO enhancements and more SEO tools, premium support 3. optional expert fix packages starting at $180/one-off for a human expert to fix SEO problems for you I've reached out to you on email too. - Daniel CEO & Founder
May 2, 2019
We used this app for 2 days, it totally ruined our theme and we had to load a backup.... The product pages would not load correctly and the related products feature we use did not work after PLUGINSEO was installed. They tell you what to change on the code side, we had PLUGINSEO do it for us. Even though they changed the coding their system checks still picked up the same issues
UPDATE May 15th: Hi Roger, As discussed on email, after investigating this I can see that it was not our app that ruined your theme. Since we don't have access to your shop I can't pinpoint what did. It must be a different app or developer. I'd be happy to help you pin down what it was: it can be confusing to diagnose issues like this! The team here has over 7 years experience with that and we won't charge you. Daniel CEO & Founder ORIGINAL: Hi Roger, Very concerned to read this. I don't see any tickets from your personal or company email about broken features. I see you had the app installed for just under a day https://dsh.re/df378, Libby did the code install and then you asked a questioned about what happens when you uninstall which Aiza answered. The code install takes place 100% in the HTML head of your shop. This means it does not alter anything visible on the page and it doesn't interfere with other features of your store. I've sent you an email to get more details on this. Concerned and want to get to the bottom of it! Daniel CEO & Founder
March 27, 2019
Je ne trouve pas comment faire pour régler le problème, d’Alleur je ne suis pas douer pour sa, c'est pourquoi j'envisage de prendre une autre application qui le ferai automatiquement pour moi. La mise en route a était un peut longue, ne le recommande pas, on veut le publier apparemment
UPDATE April 1: Jean, I haven't heard from you since you wrote your review. I do not see that we have been slow in helping you. Aiza even replied on the weekend outside of our normal working hours. Saturday - you emailed asking if the SEO is automatic Sunday - Aiza replied with a detailed answer - you asked for the install Monday - Aiza replied asking for access Tuesday - you emailed asking questions - Aiza replied saying you haven't set up access - you apologised and set up the access Wednesday - Libby installed the code - you wrote your review - Miranda / I got in touch, didn't hear from you again You also mention that you're looking for an automatic SEO solution. We automate as much as we can to make doing SEO quicker and more efficient. The solutions that claim fully automatic SEO that I've seen offer little real, measurable SEO value and many are spammy. Be prepared to risk a Google penalty! The best SEO is about building a solid organic traffic source for your shop, gradually increasing over time. That's what Plug in SEO is about. I'd love to help you with your SEO, just reply to my email. Daniel CEO & Founder ORIGINAL March 27: Hi Jean, I see that Aiza helped you out last week with the install and you replied that you were happy. Miranda also emailed you today to ask for access to investigate an issue you mentioned. Please approve her collaboration request and she'll investigate this ASAP. Thanks, Daniel CEO & Founder
Nov. 5, 2018
The app is so confusing. Everything has a price. Be prepared to change ur liquid theme code ALL the time, or pay them to do it for you. This app is just a great marketing tool to get ppl to pay for their SEO services. download the app, try it free. Everything will fail the SEO test. Give you instructions on how to change everything yourself. basically re-writing the theme's liquid code yourself (good luck) or pay them to do it. services are expensive too. my website "FAILED" speed test, I could pay them ($$$$) to change this, add that, re-write this, and some other things so my website will be at a faster speed. :/ I tried doing some of the re-coding on my own as they suggested and didn't see any results or get better results from re-doing their SEO test. I've decided to uninstall the app within my 7day free trial. This is the next set of instructions I got "If Plug in SEO Plus is currently installed in your theme note that uninstalling will mean that the page titles and meta descriptions currently being generated will no longer be. Uninstalling will change a lot of page titles and meta descriptions through your entire shop. You will no longer have the structured data through your site that Google uses to generate enhanced listings. Broken links will no longer be tracked. You'll lose access to the Keywords checker and all of your SEO settings in the 'Your Plus Benefits' tab. Like any SEO change this carries some risk of harming your performance on search engines." I'm hoping I don't screw anything up since all I did was download the app, ask them to change the 1st set of code they suggest needed to be done (since I wasn't comfortable watching all the videos and changing the liquid code myself). There are too many instructions with how-to videos and blogs associated with this app. Seems easier if I could just download an app and the app does everything. Maybe no such thing exist? Whatever the case, this isn't for the novice web owner. If you love tools with videos and blogs and lengthy how-to emails, this is the app for you. If you need something more basic, look elsewhere.
Using app
5 months
Total reviews
1
Average rating
1.0
July 7, 2018
Says free forever, but yet when you go to install the app, it requires you to agree to a 7 day trial and then upgrade to $20 a month...
June 9, 2018
It's so bad I've subscribed to the $ 480 package to fix SEO but without the result just wasting money and time I would not recommend it
May 5, 2018
Tells you whats wrong and some fixes are free. But, the buttons to get a hold of customer service for the free stuff don't work. Then they want you to spend 100's of dollars to fix things. Not very helpful. Not sure why when upgrading to the $20 a month Plus plan you don't get help is crazy. Nothing is free. DO NOT USE THIS APP IF YOU WANT SOMETHING DONE FOR FREE. Just a hook to get you to upgrade. Then still nothing. Looking for a better app. Update: Now being ridiculed by the Founder Of Plug In SEO. Several emails calling me a liar and warned that I better take down my review.
Dec. 28, 2017
I've contacted you guys and no reply. This app does not fix the link problems it analyzed. I've waited about 1 week and no help, so, bad review. I would rate ZERO stars but it will only allow with 1.
Oct. 18, 2017
Not a very useful app to use if you are not committed to using their Premium plans. The cost of which is a bit too high for my budget. Sorry :-(
Oct. 6, 2017
It has always said my website is 100% perfect with regards to SEO. It has never found any problems. Now the developer is spamming me about a new-and-improved "PLUG IN SEO PLUS" for $20/month. I don't get it. I understand SEO is a black art with Google constantly changing their algorithms, but how can this developer's second SEO program be any better than the first?
Oct. 6, 2017
It was my understanding that this app was free, unless you opt for the paid features. When I tried to install I was immediately asked to confirm that I was happy for them take money from me. Then the spamming came for me to install the pro version. For the time it was installed I tried it out, problems with my H1 headings? Nope they are fine, it's just a cheap trick to get customers to buy their services for something they don't really need. There is no help section to the page you are directed to, no information regarding the "report".
Sept. 18, 2017
I just started, Don't really even know what it is. Once it shows itself and I see what it does then I will give you a review.
Aug. 2, 2017
Terrible service as they cannot transfer changes from one theme to another as paid premium! This is totally unacceptable and it is best to totally avoid using the service pluginseo are giving. I feel like being scammed!!
July 19, 2017
Do not purchase anything, this app is not helpful and even though they tried - they ended up messing up my storefront.
June 13, 2017
I['m not too sure how this SEO helps, when it updated my ATL image titles it made the text for all my items say the same thing. I'm afraid to update the app again as I have made manual changes to reflect the TRUE title of the item. This app is a little confusing.
June 11, 2017
Installed the free plugin SEO app in Shopify and this month I get a charge for $20. Very misleading and upgraded app was not installed or requested. Will be disputing these charges... This should be fun. Don't waste your time installing unless you want to pay $20 a month for this free app lol.