All reviews

Rating Breakdown

  • 5
    83% (567 ratings)
  • 4
    10% (67 ratings)
  • 3
    1% (7 ratings)
  • 2
    2% (14 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 100% (682)
Review RSS Feed Review RSS Feed

2 / 5 Share

Nov. 17, 2020

I didn't know how to implement the advice. I know I need keywords and blog posts but it did nothing to help me write them.

Store

TANTRUM

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi Amanda, Thanks for taking the time to leave a review. Note that you are under no obligation to write one before you've had a chance to use the app. It sounds like you might be looking for more a 'done for you' solution. We offer one-off fix packages where an expert will go in and fix SEO problems. You will give our expert some guidance but they'll be doing the coding/writing for you: https://www.blimpon.com/pages/compare-seo-fix-packages A lot of customers start out with Plug in SEO Plus and then purchase one-off fix packages if they need more help in specific areas. Best, PIU Team

5 / 5 Share

Nov. 12, 2020

I am very happy with the basic functionality of this App. It covers all of the basics very quickly and with a simple to use interface. The assistance to resolve issues is also very valuable.

Using app

21 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 11, 2020

App is good but not a direct fit for our requirements. Aiza and the support team were very responsive and efficient in adapting to our requirements.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 8, 2020

Very simple and informative. I tried because of the large number of reviews. worth it...but it did say FREE forever on the review..not sure if that is the case once downloaded.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Amazing customer service one of the best so far and they helped me to install app, App looks great, Highly recommended.

Using app

About 4 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 4, 2020

After installing the app I had the quickest customer service to ensure everything was up and running properly. It's been super helpful so far with seeing errors and ways to improve our SEO. Looking forward to seeing the improvements in our traffic!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

This app really helped me understand the seo plugin a lot more than I did thank you Libby for being patient and explaining things to me.I will be getting back in touch for more services real soon

Using app

About 3 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 27, 2020

Apps seems to be nice. Unfortunately, the support doesnt respond to our mails and worthwhile questions.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi David, Sad to hear about this. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We take pride in our customer service and see what happened. We will send you a private email to sort this out. Best, PIU Team

1 / 5 Share

Feb. 26, 2021

Absolutely horrible customer service and SEO paid work. I paid for their "Complete $270 SEO Package". After 2 months of them saying they are having email and messenger problems and not receiving messages, having technical difficulties, tech problems, ect. I canceled the job and deleted the App. Stay away.

Using app

4 months

Total reviews

6

Average rating

4.3

2 / 5 Share

Oct. 18, 2020

I used the trial but now I can't end it. The program makes you notice that your page has issues but would be great if can show you the liquid file you need to modify even add the line number.

Using app

About 7 hours

Total reviews

3

Average rating

4.0

Developer Reply

Hi Waldron, Upon checking I see that you installed our app October 18, 2020 at 4:22 pm. Unfortunately, we can't delete the app for you. But you can easily do so by removing 'Plug in SEO' from your Shopify admin Apps and that will automatically cancel your Plug in SEO Plus subscription: https://help.shopify.com/en/manual/apps/working-with-apps#uninstall-an-app Plug in SEO is a simple and easy to use app that will help you identify any SEO problems on your Shopify store. Most of our customers can testify to it being a user friendly app. It's a set of SEO enhancements out-of-the-box and tools for you to manage your SEO effectively. If you get stuck, you can send us an email ([email protected]) with details and screenshots if possible so we can advise you on what to do. Cheers, PIU Team

1 / 5 Share

Oct. 18, 2020

Horrible customer service.. they invited me to use their extra service to speed up my website. They promised to get job done within 2 weeks but ended up nothing done for 1 month. I would have given 0 star if possible

Using app

About 3 years

Total reviews

2

Average rating

1.5

Developer Reply

Hi Darwin, Concerned to hear about this. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We are a small team working hard on providing the best of the services to our users and this is not the experience that we want you or any of our customers to have. We will send you a private email to sort this out. Best, PIU Team

5 / 5 Share

Oct. 16, 2020

The folks over at Plug In SEO are amazing so far. I'm still on the trial and we have already fixed almost everything that the Shopify template messed up making it impossible for Google to find us because of technical nerd stuff. This app is a rockstar! Thanks Aiza and Libby!

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 16, 2020

Very Supportive Team, Only trialled for a week but looks technically good. Only results will show in coming months but positive customer service and Aiza is a great asset to that team.

Using app

10 days

Total reviews

12

Average rating

4.3

5 / 5 Share

Oct. 14, 2020

Very easy to use to fix up all the errors. Still a bit i dont understand, but im looking forward to working with the Plug in team to help.

Using app

About 14 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Straightforward installation, worth to give it a try. In the zoo of apps it is not easy to find the right fit.

Using app

13 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the feedback. Please feel free to reach out if you ever have any questions, curiosities or suggestions. Thank you again for the positive review. Best, PIU Team

5 / 5 Share

Oct. 6, 2020

I found Plug in SEO very intuitive, simple and efficient, I am looking forward to work with it therefore. Thank you

Using app

About 19 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 5, 2020

So far using this application has been a good experience. I am still in the beginning phase and I am excited to see the results. There is step-by-step instructions on how to use this application which is very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 4, 2020

I would like to talk about the support team: They are smart, dedicated and know what they are doing. Today after 4 years they found the missing character in my Liquid Code. Thank you to all of you specifically Aiza. Great Job. Please Stay Safe.

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi Shahla, Thank you for your kind words. I'm delighted to hear that you had such a great experience interacting with Aiza. We completely understand how rewarding it can feel when your problem is solved within minutes, and we're glad to hear that our support team was able to accomplish that for you. We will definitely relay that message to the rest of the team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response. Don't hesitate to reach out if you have any more questions, comments, or concerns. Cheers, PIU Team

5 / 5 Share

Oct. 2, 2020

I switched my SEO to this one and I’m happy I did. Customer service is really nice and helpful. I know nothing about setting up apps and they did it for me. Thanks

Store

Fitazzo

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Elonda, Thank you so much for the feedback. Please feel free to reach out if you ever have any questions, curiosities, or suggestions. Thank you again for the positive review. Please feel free to reach back out as we would be more than happy to assist you. Best, PIU Team

4 / 5 Share

Oct. 2, 2020

Fantastic! I never know it can do so well! Beyond things i know. I am looking forward for millions and millions of endless sales

Using app

About 1 hour

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your kind words. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. Please don’t hesitate to email us at [email protected] if you have any more questions or need further assistance. Cheers, PIU Team