POPCUSTOMS: Print on Demand
Fulfill print on demand products and worldwide dropshipping
Rating
4.6
feedback
77
chart
#569
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
16%
-
Less than a year
81%
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More than a year
4%
Reviews Summary
The reviews for the Shopify App are mostly positive, with users praising the quality of the products, print, and customer service provided by POPCUSTOMS. Many users are impressed with the print quality, product range, and quick response from customer service. The app integrates well with their websites, and they appreciate the branding options available. However, there are a few negative reviews mentioning issues with product quality, sizing discrepancies, and slow response times. Some users have experienced delays in production and shipping times, leading to dissatisfaction with the service provided by the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
I have worked with them for almost a year and a half and I’m delighted to see how good they are, I will continue to work with them in my pod business.
Oct. 6, 2024
ThE slowest response in the industry. The longest production and shop times in the industry. Don’t let cheap prices fool you. If you are connected to Etsy also this place will kill your reviews for their production and shop times. Three week a for a tumbler. I don’t know why Shopify allows them on the platform.
Sept. 22, 2024
I've been working with them for a while. Some products are of decent quality, but others are just terrible. White colors suit their clothes well because they use white-based textiles. However, they don't dye the entire fabric, so if you stretch the garment even slightly, you can see the white underneath. The towel they offer is more like a dust cloth, not a real towel. They only dye the outer layer, leaving the inside completely white. Selling clothes like this is unacceptable—if you use a dark palette, it will look awful. Horrible.
Hi there, Thank you for your review and sorry to hear you are not happy with our product. I hope I can clarify with you that we manufacture POD products, using a heat transfer printing process, and are not batch production, which can be produced after dyeing. -----POPCUSTOMSteam [email protected]
Sept. 18, 2024
The app integrates well, and the products have come out looking great, I'm really impressed with the print quality. I got some samples, two different types of tumblers, and the print quality is excellent, way better than some other POD companies that I've used. The tumblers came out true to colour, full wrap and look really good, boxed as well. I got a couple of bags as well and they came out so good, the print is really clear and it gives you that all over print, which I have been looking for, products were great quality. The production time was good, shipping time was within expectations and fully tracked, I do wish it was faster, but if I'm selling to US it will be quicker than the UK shipping. These guys also offer product videos, which is brilliant idea, so I'm recommending.
Dear, Thanks for providing such an in-depth review. We're proud of our support team and to be protecting your store! Thank you for choosing POPCustoms ! POPCustoms Team [email protected]
Sept. 3, 2024
Amazing quality for the following items: Fashion Sports Luggage Bag Gym Bag Duffle Bag, In addition, customer service is very responsive. I will continue to use their service.
Hi there, Thanks so much for your review. It’s May here, one of the customerservice, it’s been an absolute pleasure to have you on board the last few days! Thanks for your ongoing support ！ POPCustoms Team [email protected]
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