Kaching Discount Upsell Popup

The reviews are overwhelmingly positive, with most merchants praising the app’s ease of setup, customization options, and strong impact on sales and AOV. Many users say the popup builder is intuitive, flexible, and works well with their store themes, and several mention that the app helped them launch quickly or improve their upsell and bundle performance. A recurring highlight is the support team: reviewers consistently describe the staff as fast, responsive, knowledgeable, patient, and willing to go above and beyond to solve technical issues, sometimes even implementing requested features or helping with custom coding. The negative feedback is limited but points to a few areas for improvement. A small number of reviewers mention missing essential features or needing more functionality, and a couple of ratings are low without written context, suggesting some users may have had unresolved issues. One reviewer also noted initial setup problems with an alternative payment processor, though this was ultimately resolved quickly by support. Overall, the app is viewed as effective and reliable, with the quality of customer service standing out as the biggest strength, while feature gaps and occasional setup complexity are the main drawbacks.