Born Again Outfitters review for CartHook Upsells
Feb. 9, 2021
I mean it does the job. It makes post-purchase upsell extremely easy. The only problem is it makes it too easy for customers. Almost every single customer that purchased the upsell sent us an email asking if we could give them a refund because they accidentally added it. This happened all but 2 times.
Developer Reply
Hi and thank you for your feedback! Here at CartHook, one of our main focuses is ensuring a delightful shopper journey, so we'd love to hear more about your particular experience and see where your offers can be optimized. Please feel free to reach out to us via in-app chat or at [email protected] if you would like to discuss.
Developer
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