CartHook Post Purchase Upsell
All reviews
NO INSTALEN ESTA APP. Me cobraron cargos incorrectos de suscripción que nunca contraté. Después de meses reclamando, dijeron que procesaron los reembolsos pero Shopify confirmó que NUNCA los recibieron. Su soporte responde pero el dinero jamás llegó. Llevo más de 2 meses esperando una solución. Evítenla a toda costa DO NOT INSTALL THIS APP. They charged me incorrect subscription fees I never contracted. After months of claiming, they said they processed refunds but Shopify confirmed they NEVER received them. Their support responds but the money never arrived. I've been waiting over 2 months for a solution. Avoid it at all costs.
Inutilizável, pois a tela de configuração do App fica branca.
Really awful experience with support. The plugin straight up would not trigger at all after setting up, contacted support, they took like a week to respond with the most obvious basic "solution" which still did not work. Long enough to finish the trial period and start charging us!
im not recommend.. scams they just take u more times to free trial
Ottima applicazione, ho avuto dei problemi nei settaggi ma grazie all'assistenza ho risolto subito, Danna è stata gentilissima, mi ha aiutata in tutte le mie richieste!! Sono davvero soddisfatta
Acabo de empezar a usarla y ya me ha encantado. Nota para navegantes, podéis hacer pedidos de prueba sin miedo que no entran en el cómputo mensual.
Cant resolve my issues and takes very long.
Amazing features and max level support too!
This app is absolutely sensational - it's a no-brainer for anyone with a product based business, since it creates zero risk that the customer will be deterred by an upsell offer. The support team are amazing and helped us through everything we needed! Easiest 5 stars I've ever given :)
Thank you so much for the review! We’re thrilled to hear our app and support team made such a positive impact on your business. Your 5 stars mean a lot to us!
The Carthook support is so useful in educating merchants about all of Carthook's new capabilities. Amina was really knowledgeable and patient with me.
Amazing app! We're using it in all our expansion stores. Super easy to use, great functionalities such as a/b test analytics and the best thing about them is their support. Whenever you need something, they're experts enough to understand the task and execute it perfectly in no time! 10/10. Best app post-purchase.
This is an amazing tool - and boosts order values on your behalf. Special thanks to Amina S. who assisted us in getting this setup appropriately.
The explanation was very good and she took me through the process in detail.
Very helpful staff even at crazy hours of the night they are to help. Good product. It will definitely do something positive for my AOV.
easy to install and wonderful guidance onboarding call
Customer support was great - the chat was responsive and they worked with me to resolve an issue. The issue had to get escalated for some help on Shopify side of things and Carthook agent stuck with me the whole time until everything was working. I so appreciated the quick and responsive service in resolving my problem!
This is a great app! Tarik took the time to do a 1:1 on call with me to walk me through the app & ensure it was set up correctly & gave me some really helpful tips. Highly recommend!
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