CartHook Post Purchase Upsell for Shopify

CartHook Post Purchase Upsell

Checkout Upsell & Post Purchase Upsell Offers to Boost AOV

Rating

4.0

feedback

88

Reviews

chart

#3,779

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    16%
  • Less than a month
    38%
  • Less than a year
    24%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users have had positive experiences with the app, mentioning features like amazing support, easy installation, and helpful onboarding calls, others have faced issues such as white screen configuration problems, slow support responses, and unresolved technical issues. The support team, including individuals like Nitesh, Lina, Amina, Adel, and Tarik, received high praise for their knowledge, promptness, and willingness to assist users in setting up and optimizing the app. On the other hand, negative reviews highlighted issues like delayed responses, technical bugs, and dissatisfaction with the free trial period.

Highlights

Mixed reviews with positive and negative experiences
High praise for the support team
Technical issues and bugs
Delayed responses and dissatisfaction with free trial period
Easy installation and helpful onboarding calls

Rating Breakdown

  • 5
    86% (76 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (9 ratings)

Reviews with Text

  • 97% (85)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 13, 2026

Inutilizável, pois a tela de configuração do App fica branca.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 4, 2025

Store

〈チャーシュー専門店〉ミートポーク山水

Using app

8 months

1 / 5 Share

Oct. 3, 2025

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 30, 2025

Really awful experience with support. The plugin straight up would not trigger at all after setting up, contacted support, they took like a week to respond with the most obvious basic "solution" which still did not work. Long enough to finish the trial period and start charging us!

Using app

10 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 5, 2025

Ottima applicazione, ho avuto dei problemi nei settaggi ma grazie all'assistenza ho risolto subito, Danna è stata gentilissima, mi ha aiutata in tutte le mie richieste!! Sono davvero soddisfatta

Using app

About 3 hours

Total reviews

3

Average rating

5.0

All reviews

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