CartHook Post Purchase Upsell
The reviews for this Shopify App are quite mixed. While some users have had positive experiences with the app, citing features like easy installation, great support, and helpful onboarding calls, others have faced issues such as incorrect subscription charges, white screen configuration errors, and unresponsive support. The app seems to have a strong focus on upselling and increasing average order value, with many users praising its effectiveness in driving post-purchase sales. However, the negative reviews highlight concerns about billing errors, slow response times from support, and technical issues like app loading failures and bugs. Overall, the app appears to have potential for improving sales strategies but needs to address customer service and technical issues to enhance user satisfaction.
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NO INSTALEN ESTA APP. Me cobraron cargos incorrectos de suscripción que nunca contraté. Después de meses reclamando, dijeron que procesaron los reembolsos pero Shopify confirmó que NUNCA los recibieron. Su soporte responde pero el dinero jamás llegó. Llevo más de 2 meses esperando una solución. Evítenla a toda costa DO NOT INSTALL THIS APP. They charged me incorrect subscription fees I never contracted. After months of claiming, they said they processed refunds but Shopify confirmed they NEVER received them. Their support responds but the money never arrived. I've been waiting over 2 months for a solution. Avoid it at all costs.
Inutilizável, pois a tela de configuração do App fica branca.
Really awful experience with support. The plugin straight up would not trigger at all after setting up, contacted support, they took like a week to respond with the most obvious basic "solution" which still did not work. Long enough to finish the trial period and start charging us!
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