CartHook Post Purchase Upsell for Shopify

CartHook Post Purchase Upsell

Checkout Upsell & Post Purchase Upsell Offers to Boost AOV

Rating

3.7

feedback

89

Reviews

chart

#3,733

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    16%
  • Less than a month
    36%
  • Less than a year
    24%
  • More than a year
    16%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, easy to use features, helpful onboarding calls, and effective upselling capabilities. Customers appreciate the quick responses from the support team and the willingness to assist with any issues. The app is praised for its ability to boost order values and increase sales through post-purchase upsells. On the other hand, negative reviews mention issues with app functionality, slow response times from support, and difficulties in resolving technical problems.

Highlights

Excellent customer support and quick responses
Easy to use features and effective upselling capabilities
Helpful onboarding calls and assistance
Issues with app functionality and slow response times from support
Difficulties in resolving technical problems

Rating Breakdown

  • 5
    84% (75 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (11 ratings)

Reviews with Text

  • 97% (86)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 3, 2026

NO INSTALEN ESTA APP. Me cobraron cargos incorrectos de suscripción que nunca contraté. Después de meses reclamando, dijeron que procesaron los reembolsos pero Shopify confirmó que NUNCA los recibieron. Su soporte responde pero el dinero jamás llegó. Llevo más de 2 meses esperando una solución. Evítenla a toda costa DO NOT INSTALL THIS APP. They charged me incorrect subscription fees I never contracted. After months of claiming, they said they processed refunds but Shopify confirmed they NEVER received them. Their support responds but the money never arrived. I've been waiting over 2 months for a solution. Avoid it at all costs.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 13, 2026

Inutilizável, pois a tela de configuração do App fica branca.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 4, 2025

Store

〈チャーシュー専門店〉ミートポーク山水

Using app

8 months

1 / 5 Share

Oct. 3, 2025

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 30, 2025

Really awful experience with support. The plugin straight up would not trigger at all after setting up, contacted support, they took like a week to respond with the most obvious basic "solution" which still did not work. Long enough to finish the trial period and start charging us!

Using app

10 days

Total reviews

3

Average rating

3.7

All reviews

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