CartHook Upsells
CartHook Post Purchase Upsell: Lift AOV with 1Click Checkout
Rating
4.8
feedback
90
chart
#394
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Feb. 17, 2021
This app def is slow and the design options are pretty bad for building brand trust. They really need to invest in having 5 solid templates for us to pick from that are done well. Also, the app doesn't work with Recharge subscriptions (which other upsells like Zipify do offer– I've seen it in action). On a PLUS, it has increased my average order, which is nice. Yet I prob won't be staying around much longer if they don't start working on the issues I described above.
Hi Simple Green Smoothies, thank you for the review and glad to hear your AOV has increased with the use of our app! Great news, we have some really great offer editor updates coming up in our next release. The good thing about our post-purchase offers is they automatically inherit your store's theme and styling so they fit in seamlessly with your checkout flow. As for subscriptions, this is currently a limitation for all one-click post-purchase offer apps since all payment processing is handled via Shopify. They've assured us they are working on a resolution soon. Please feel free to reach out to us via in-app chat or at [email protected] if you need anything at all!
Nov. 17, 2020
This app used to be so much better. I think Shopify made them change it all up and now it really sucks. We're not getting any conversions on our post purchase upsells anymore. I wish we could have access to the old version as we were one of the first customers.
I'm sorry to hear that you aren't having a great experience with our new app. I'd love to make it right and have our support team look into why you aren't seeing any conversions. If you're open to discussing this further, please reach out to us at [email protected]. We're here to help!