Little Hometown review for CartHook Post Purchase Upsell

1 / 5

Feb. 23, 2022

Awful app. Worse service. App doesn't serve up offers for between 30-50% of sales. When it does, it often serves up the wrong offer. Customer service simply rebuffs any complaints denying the reality that offers aren't being served. This appears to be a growing problem with the app. My worst experience with an app on Shopify in 5 years. I would absolutely stay away. On top of it, reporting is garbage.

Using app

29 days

Total reviews

4

Average rating

2.8

Developer Reply

Hi there, thanks for your feedback! I see our support team already replied after investigating the issues reported. We are sorry to see you go but glad to see you were generating a 10x ROI with our app while using it.

CartHook Post Purchase Upsell for Shopify
CartHook Post Purchase Upsell
4.8 star
84 reviews

CartHook Post Purchase Upsell: Lift AOV with 1Click Checkout

Developer
Shopify App Store