Little Hometown review for CartHook Upsells
Feb. 23, 2022
Awful app. Worse service. App doesn't serve up offers for between 30-50% of sales. When it does, it often serves up the wrong offer. Customer service simply rebuffs any complaints denying the reality that offers aren't being served. This appears to be a growing problem with the app. My worst experience with an app on Shopify in 5 years. I would absolutely stay away. On top of it, reporting is garbage.
Developer Reply
Hi there, thanks for your feedback! I see our support team already replied after investigating the issues reported. We are sorry to see you go but glad to see you were generating a 10x ROI with our app while using it.