Hulk NPS Post Purchase Survey for Shopify

Hulk NPS Post Purchase Survey

Send post purchase survey NPS survey customer feedback easily
Rating
4.8
Feedback
70
Reviews
Chart
#1,656
Shopify

All reviews

5 / 5 Share
March 2, 2023

Great app with a low price. I recommend it, it does its job very well and the customer service is always ready to help!

Store Using app Total reviews Average rating
American Uncle 9 months 15 4.7
Developer Reply

Thank you for the kind words! If you need anything else, you know where to find us.

5 / 5 Share
March 1, 2023

Great app, where you can create any question you want and reporting is great aswell. Will use this app for many months

Store Using app Total reviews Average rating
Autoscheibenwischer24 12 days 4 5.0
Developer Reply

Thank you for your review! We are delighted to hear that you are finding our App useful! We strive to make the user experience as seamless and intuitive as possible, and your feedback is much appreciated.

5 / 5 Share
Feb. 12, 2023

Best app ever! The demographics of our buying customers is a very important metric for us. It's easy to get that information, so it's indispensable. 最高のアプリです! 購入したお客様の属性は私たちにとってとても重要な指標です。 その情報が簡単に手に入れられるのでなくてはならないものとなっています。

Store Using app Total reviews Average rating
Nanafu|YUKATA Roomwear Over 1 year 7 4.9
Developer Reply

Thank you for your review! We are happy to hear that you find our app useful and we will make sure to keep on working on our app in order to have it always meet your expectations.

4 / 5 Share
July 31, 2022

App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.

Store Using app Total reviews Average rating
Spirit of Eden 6 days 16 4.5
Developer Reply

Hi there! Thank you for your feedback and your input! We really appreciate it and always try to implement new ideas with our updates. If you need any assistance, please do let us know! Best regards :)

5 / 5 Share
July 29, 2022

Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.

Store Using app Total reviews Average rating
Mynt 2 days 2 5.0
Developer Reply

Hi, Thank you for your feedback! We are happy you find our app helpful and clear since that is our goal! Should you need anything, please let us know! Kind regards :)

5 / 5 Share
July 3, 2022

Molto utile e comodo per gestire l'NPS e raccogliere le modalità di arrivo dei clienti alla nostra piattaforma

Store Using app Total reviews Average rating
Enrico Rizzi Milano About 1 year 8 5.0
Developer Reply

Hi there, Thank you for your wonderful feedback! Should you need any assistance, please do not hesitate to let us know! Cheers :)

5 / 5 Share
June 10, 2022

Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold

Store Using app Total reviews Average rating
Everdries About 2 months 6 5.0
Developer Reply

Hi there! Thank you so much for your feedback, we are pleased to hear that the app is to your convenience! Should you need any assistance in the future, please feel free to contact us!

1 / 5 Share
April 26, 2022

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.

Store Using app Total reviews Average rating
Story of Elegance Over 2 years 3 3.7
Developer Reply

Hi there, I just wanted to apologize that our installer didn't work correctly. Our manager has reached out to you to help with the issues that you are facing. Please get back to him when you can and we assure you that your issues will be resolved in less than 48 hours. Thank you,

4 / 5 Share
Sept. 17, 2022

Simple and Good app for Post Survey. Support is quick and comfortable. I hope below for more convenience. - Custom Setting for some Language

Store Using app Total reviews Average rating
和雲 Almost 2 years 1 4.0
Developer Reply

Hi there. Thanks for sharing your feedback. I just wanted to apologize that our glitch on iPhone12 Pro. Our experts are working on making things right for you. Please let us know if you need anything else!

5 / 5 Share
Aug. 26, 2021

Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things

Store Using app Total reviews Average rating
Dein Grinder 5 months 8 5.0
Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share
Aug. 19, 2021

the app does what it says. Very easy to set up and install. Support was efficient and helpful. Recommending it.

Store Using app Total reviews Average rating
Golem Karrierewelt 9 days 8 4.4
Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share
Aug. 18, 2021

I highly recommend this app, It helped us to collect important post-purchase survey data from our customers. The team is responsive and very nice.

Store Using app Total reviews Average rating
African Ancestry About 24 hours 6 4.7
Developer Reply

Thanks so much for your kind words! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share
July 18, 2021

I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Store Using app Total reviews Average rating
murukali.com 18 days 14 3.9
Developer Reply

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Thank you so much!

5 / 5 Share
July 7, 2021

I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day. Regarding the app, it was really easy ton configure. Not sure about a translation option => that can be improved. An easy fonctionnality which i'm sure is interesting for both customer et merchant.

Store Using app Total reviews Average rating
BOHIN France 1 day 7 4.4
Developer Reply

The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share
July 5, 2021

Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.

Store Using app Total reviews Average rating
Go Good NZ About 1 month 5 4.8
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

3 / 5 Share
June 11, 2021

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Store Using app Total reviews Average rating
Wireless Place 14 days 8 4.5
Developer Reply

Hi there! Thank you for your feedback. We are sorry parts of our app didn't meet your expectations. This will definitely be added to our improvements list.

5 / 5 Share
Aug. 12, 2021

Support Staff were extremely helpful when we had an issue. Kept me updated on all progress and fixed the issue very quickly. Highly recommend

Store Using app Total reviews Average rating
Millies.ie 4 months 4 5.0
Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share
April 21, 2021

amazing customer support. I had a problem with the submit button , they fixed it very quickly, even tough its a free app. Thanks Priyanka. I think they can make a paid option with couple of more advance feature.

Store Using app Total reviews Average rating
Woodstone 4 days 23 4.0
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists like Priyanka! Please let us know if we can help with anything else!

5 / 5 Share
April 10, 2021

Very easy integration, no complaints so far, pretty satisfied with it in general, that's how you build trust, will check out your other products as well.

Store Using app Total reviews Average rating
WellPlayed.ch 9 minutes 3 5.0
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share
March 12, 2021

I'm really happy with this app - it's easy to use, and I'm getting way more surveys filled out than I expected. Great job. My only niggle is that I wish the survey results were sent in the notification email, it would save me time in having to log into my store, go to apps, find the survey app, find the most recent survey & click on it. Please add this !

Store Using app Total reviews Average rating
Camera Butter 4 months 8 3.1
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. We'll definitely consider it for our next update!

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