PostCo Returns & Exchanges for Shopify

PostCo Returns & Exchanges

Returns, upsell, order editing & EU withdrawal in one platform
Rating
4.8
Feedback
93
Reviews
Chart
#1,719
Shopify

All reviews

5 / 5 Share
Feb. 7, 2025

Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!

Store Using app Total reviews Average rating
Thirty First 4 days 4 5.0
5 / 5 Share
Jan. 15, 2025

We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.

Store Using app Total reviews Average rating
Nelissa Hilman Almost 5 years 2 4.5
5 / 5 Share
Nov. 13, 2024

Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.

Store Using app Total reviews Average rating
SeaCycleSwim 14 days 1 5.0
5 / 5 Share
Nov. 6, 2024

Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.

Store Using app Total reviews Average rating
st. Moran About 1 year 3 5.0
5 / 5 Share
Oct. 24, 2024

After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.

Store Using app Total reviews Average rating
Ocean and San 23 days 7 5.0
5 / 5 Share
Sept. 24, 2024

As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible. The team at Post360 are responsive and always look to resolve any issues ASAP

Store Using app Total reviews Average rating
Mallet London About 3 years 4 5.0
5 / 5 Share
Sept. 16, 2024

Been really helpful in helping us automate our returns. Thoughtful features in backend that are well thought-through. Worth the subscription.

Store Using app Total reviews Average rating
Anya Active About 1 year 6 2.5
5 / 5 Share
Sept. 12, 2024

I had the best onboarding experience with PostCo, and any issue or suggestion I've raised has been attended to. PostCo made our returns so much more time and cost efficient! Love the feature where we can automatically create an exchange order to reserve stock, but it stays on hold until the return is processed. Super easy integration with our SKUtopia shipping rates.

Store Using app Total reviews Average rating
Hella Heels AU 29 days 1 5.0
5 / 5 Share
Sept. 11, 2024

PostCo has transformed our online return process, making it incredibly efficient and simple for both us and our customers. Felicia has been very helpful with any needed customisations, ensuring a smooth onboarding experience. The system is easy to use and eliminates hassle, keeping customers informed every step of the way. We highly recommend PostCo for organising returns in your online store.

Store Using app Total reviews Average rating
RAPH&REMY® 7 months 4 4.8
5 / 5 Share
Sept. 10, 2024

Very user friendly UI, easy to use back end, and overall good App for Shopify exchanges/returns. The great thing is that the exchange can be done for differently priced items. The customer service is also helpful when needed.

Store Using app Total reviews Average rating
Earthbound™ Eco Sneakers About 2 years 2 5.0
5 / 5 Share
Aug. 1, 2024

The app is very user friendly and has transformed our returns process for the better. Fara is so helpful and always there for us if we have any queries.

Store Using app Total reviews Average rating
CLEENS EU 4 months 1 5.0
5 / 5 Share
July 31, 2024

Very highly recommended! PostCo has revolutionised how we handle customer returns and been an excellent addition to our business. The PostCo team has exceptional customer service and always been a pleasure to work with.

Store Using app Total reviews Average rating
Calibre Menswear Over 2 years 2 4.5
5 / 5 Share
July 12, 2024

As a Shopify store owner, managing returns and exchanges can be a daunting task. Fortunately, the PostCo app has been a game-changer for us. This app truly offers everything you could possibly need in regards to the returns process and has proven to be extremely reliable. Without a doubt, it's the best on the market. The standout feature of PostCo is undoubtedly the exceptional support team. Fara and Aisyah are on hand at all times, ready to assist with any issues or questions we may have. Their prompt and helpful responses have made a world of difference, ensuring that our returns process runs smoothly and efficiently. Their dedication to customer support is second to none. PostCo's features are comprehensive and user-friendly. The app allows for seamless returns and exchanges, enhancing the customer experience and helping to retain sales within our store. The flexibility and convenience this app offers are unmatched. In terms of value for money, PostCo is a great investment. The features it provides, combined with the outstanding support team, make it an indispensable tool for any Shopify store. We have found that the app more than pays for itself through the streamlined returns process and the positive impact on customer satisfaction. Overall, we couldn't be happier with PostCo. It has simplified our returns process, improved our customer service, and provided excellent value for money. If you're looking for a reliable and comprehensive returns/exchange app for your Shopify store, we highly recommend PostCo.

Store Using app Total reviews Average rating
TheDesignerBox 8 months 6 5.0
5 / 5 Share
June 7, 2024

Melissa and Fara are always on hand to help when we have an issue and their knowledge is so useful when we are trying to implement things which are difficult to create. Thank you for all of your continued help!

Store Using app Total reviews Average rating
Astrid & Miyu 9 months 5 4.8
5 / 5 Share
June 5, 2024

An incredible app that not only streamlines returns and exchanges but also gives the customer so much control over the situation, which saves you so much time. Mellisa was amazing throughout the whole set up process and made the whole thing a breeze.

Store Using app Total reviews Average rating
STORROR 30 days 4 5.0
5 / 5 Share
June 2, 2024

Couldn't be happier with Post Co, it makes our returns process so much easier for our staff and customers. Their customer service is excellent and they always resolve any issues promptly and respond to queries very quickly. Can't recommend them enough!

Store Using app Total reviews Average rating
Always Alice About 1 year 3 5.0
5 / 5 Share
May 30, 2024

The app is incredibly beneficial for customers when it comes to returning items, and the team is fantastic at accommodating customized requirements. They're always available to assist you with any questions or concerns, providing excellent support whenever you need it. Overall, it's a fantastic experience!

Store Using app Total reviews Average rating
moodytiger 12 months 7 5.0
5 / 5 Share
May 7, 2024

Postco has really helped me to streamline my returns process. The installation was extremely easy and they go above and beyond to help you with your queries. I would definitely recommend PostCo to anyone who wants a professional and organised returns system for their online store.

Store Using app Total reviews Average rating
TALI and TASI Over 1 year 1 5.0
5 / 5 Share
May 6, 2024

We have been using PostCo for about 2 months so far and couldn't be happier. The app runs smoothly and the response from customer service has been amazing. Highly recommend.

Store Using app Total reviews Average rating
Barefoot Shoes Australia About 2 months 4 5.0
5 / 5 Share
April 24, 2024

App is absolutely great and the customer service, Aisyah more specifically, is amazing amazing amazing. We've used other tools in the past but none are as slick as Postco. Would highly recommend!

Store Using app Total reviews Average rating
LYRA Modest 8 days 1 5.0
Previous Page 2 of 5 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.