PostCo Returns & Exchanges
PostCo: Returns & Exchanges
Rating
5.0
feedback
89
chart
#707
All reviews
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Oct. 27, 2021
PostCo 360 have been really important in the growth of our e-commerce business. The team are always on hand to help and answer any of our questions. Would recommend for any business looking to ease the process of seamless customer returns.
Oct. 26, 2021
Highly recommend! Being a ring brand we get a lot of people wanting to exchange sizes. Initially we had a manual system that was time consuming and just a pain. I heard about PostCo through a friend and have absolutely zero regrets! It's made our whole returns & exchange process so simple and freed up a lot of time for us to work on other areas of our business. You can set up custom rules specific to your business which has been unreal! Melisa has been our main point of contact and she is absolutely AMAZING! Quick to fix any problem and took the time to set up the whole platform with us. Cannot thank you guys enough!
Oct. 25, 2021
We have been using the AP for a month so far and have found it has saved so much time with customer service, it is so easy to use and follow.
Oct. 25, 2021
The best returns app on the market. Nick and the team are super helpful with setup and are constantly updating their app. Customers are loving they can create exchanges immediately and my team are loving that these orders are automatically created. Overall 5/5!
Sept. 27, 2021
We transferred over from a larger returns provider because they were too expensive. Come to find out, PostCo 360 can do everything that our old larger app can do at a fraction of the price. On top of that, Rachel was so helpful and made the setup so easy.
Sept. 20, 2021
Melisa has been a huge help with the setup of PostCo 360 to our online store. We are looking forward to streamlining our returns processes and making it as easy as possible for both our team and customers.
Sept. 17, 2021
Thank-you Melisa for an excellent one on one demo. She took me through the app showing me all the important features and how they could best apply to my brand. I look forward to using PostCo 360 to build strong customer relationships through EASY online returns!
Sept. 15, 2021
Since installing Post Co our returns and exchanges have become such an easy process! Everything is streamlined and easy for both our team and our customers. The installation was so easy and the team at Post Co was beyond helpful. Would highly recommend :)
Sept. 13, 2021
Since applying the PostCo app our returns service has streamlined, it runs efficiently, saves on manpower and human error. The app can be tailored to suit your policy, inserting rules with minimal effort. Customers also find it easy to use, linked to our DHL makes the whole return process seamless. The costs are really reasonable, we would highly recommend as a small business to create a professional, effective returns service.
Sept. 13, 2021
I really like how I can easily offer a link to my customers with such an easy to use process for returns and also for store credit. It really lifts the brand trust. It also creates a log that is easy to refer back to all in one place if I ever need to see how many returns are pending or to simply look up a return waiting to be processed on receipt of a return parcel. I would like if I could offer a print return label function for my customers without having to utilise eparcel.
Sept. 13, 2021
It was about time we got a proper returns portal that really improves both our customers experience and ours! We are so glad we found PostCo. Melisa has been such a huge help in getting us up and running. This app offers so much more than other returns app on the Shopify store and support is above and beyond. Thank you!
Sept. 9, 2021
We've been using PostCo 360 for around 9 months now, and it's massively streamlined our returns process. Set up was fairly straightforward, with help readily available for any issues or advice when needed. Customers love the professional feel of the whole returns process and it's definitely made managing returns and exchanges a lot easier for our staff. Support is first rate and unlike many apps out there the developers actually listen to your suggestions. The app is regularly updated and is getter better all the time. Highly recommended!
Sept. 1, 2021
This app has transformed our returns process - so easy to use! Melisa who is our support person, has been super accessible and helpful and has fixed any issues as they have arisen for us. Would totally recommend.
Aug. 26, 2021
We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it.
Aug. 26, 2021
Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended!
Aug. 24, 2021
PostCo 360 happened by chance to us in 2021 and we wish if this could've happened earlier. We had been facing issues with our returns which this team could resolve easily. The features are really nice and team is very supportive. They take you through the complete demo and are at your disposal anytime you need them. Thanks PostCo team for all your support. Wish you keep making us smile :-)
Aug. 7, 2021
We have been using this app for about 8 months now. It's really streamlined the way we handle returns. The Postco team continue to update the app features and have always been extremely helpful with any issues we've encountered along the way. Good value, Highly recommended.
Aug. 6, 2021
The app is reasonably priced and effective. Melisa on the customer service team has been very helpful, and responsive to all of our questions. With the new Advanced Exchange feature, PostCo is competitive in the crowded field of return apps.
July 16, 2021
We have been using the PostCo 360 app for around 5 months now, and I really can't recommend it enough. It has totally streamlined our returns process by giving our customers a far more professional and simplified experience whilst keeping managing returns extremely easy for our team. The app is really adaptable, clean, simple to use, with 1st class and flawless support from PostCo when needed. We would honestly give more than 5 stars if we could! Keep up the great work!