All reviews

Rating Breakdown

  • 5
    93% (91 ratings)
  • 4
    4% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 100% (97)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2021

We transferred over from a larger returns provider because they were too expensive. Come to find out, PostCo 360 can do everything that our old larger app can do at a fraction of the price. On top of that, Rachel was so helpful and made the setup so easy.

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 20, 2021

Melisa has been a huge help with the setup of PostCo 360 to our online store. We are looking forward to streamlining our returns processes and making it as easy as possible for both our team and customers.

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 17, 2021

Thank-you Melisa for an excellent one on one demo. She took me through the app showing me all the important features and how they could best apply to my brand. I look forward to using PostCo 360 to build strong customer relationships through EASY online returns!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Since installing Post Co our returns and exchanges have become such an easy process! Everything is streamlined and easy for both our team and our customers. The installation was so easy and the team at Post Co was beyond helpful. Would highly recommend :)

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

It was about time we got a proper returns portal that really improves both our customers experience and ours! We are so glad we found PostCo. Melisa has been such a huge help in getting us up and running. This app offers so much more than other returns app on the Shopify store and support is above and beyond. Thank you!

Store

Piyama

Using app

4 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

We've been using PostCo 360 for around 9 months now, and it's massively streamlined our returns process. Set up was fairly straightforward, with help readily available for any issues or advice when needed. Customers love the professional feel of the whole returns process and it's definitely made managing returns and exchanges a lot easier for our staff. Support is first rate and unlike many apps out there the developers actually listen to your suggestions. The app is regularly updated and is getter better all the time. Highly recommended!

Store

LEXI

Using app

10 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 1, 2021

This app has transformed our returns process - so easy to use! Melisa who is our support person, has been super accessible and helpful and has fixed any issues as they have arisen for us. Would totally recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it.

Store

LE BUNS

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended!

Store

Velvety

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

We have been using this app for about 8 months now. It's really streamlined the way we handle returns. The Postco team continue to update the app features and have always been extremely helpful with any issues we've encountered along the way. Good value, Highly recommended.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

The app is reasonably priced and effective. Melisa on the customer service team has been very helpful, and responsive to all of our questions. With the new Advanced Exchange feature, PostCo is competitive in the crowded field of return apps.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2021

We’ve been using PostCo for a few months now, it’s saving us a lot of time processing returns! Also Nick is super helpful! Highly recommended :)

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

May 13, 2021

PostCo 360 has been such a great upgrade for us, it does almost everything we need, and makes processing returns simple and efficient. The business support is also fantastic! The only thing we would love to see is if our customers could select different items to exchange for through the app. Other than that this App is amazing.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 8, 2021

PostCo is super easy to use and saves me a lot of time. Set up is easy and customer service is great. Very responsive and helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

PostCo 360 has been so great to work with! They've been able to fit all of our needs with our return policy & process and are always so willing to help us with any customizations that need to be made. Definitely a game-changer for our company.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

If you are looking for a fully featured returns app, then look no further. Trust me I vetted over 12 other apps - NOTHING comes close to this one for managing returns, refunds, exchanges and store credits. Nick is an absolute legend and really took time to understand our issues when showing me the product. I repeat, LOOK NO FURTHER Cheers

Using app

23 days

Total reviews

6

Average rating

4.3

4 / 5 Share

June 28, 2020

Have been testing this out to manage returns & exchanges. So far so good. Support is amazing and they are doing updates regularly.

Using app

About 1 month

Total reviews

4

Average rating

4.8