Shipping Rates by Postcode
Postcode Shipping Shopify App
Rating
4.7
feedback
167
chart
#668
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
36%
-
More than a year
41%
Reviews Summary
The Shipping Rates by Postcode app has received mostly positive reviews from users. Customers appreciate the app's ability to handle complex shipping requirements, especially for UK-based sites needing rates based on postcode. The support team, particularly individuals like Neo, Larry, and John, has been highlighted for their quick responses and helpful assistance in setting up and troubleshooting the app. Users also praise the app for its seamless integration with Shopify and the flexibility it offers in setting up different shipping rates and zones. However, there are a few negative reviews mentioning difficulties in setup and configuration, as well as issues with customer support responsiveness in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion. Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.
Nov. 13, 2024
Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.
Oct. 23, 2024
I doesn't work at all
Thanks for your review, though we would have appreciated the opportunity to help. We are confident you'll get a ton of value from the app once you actually set up and use it. We'd be happy to help you, simply get in touch with us over Live Chat and we can provide live support. Talk soon!
Sept. 27, 2024
Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service
Using app
About 4 years
Total reviews
2
Average rating
5.0
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