Rating

4.9

feedback

171

Reviews

chart

#633

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    19%

Reviews Summary

The reviews for the Postcode Shipping app are overwhelmingly positive, with users praising its ability to configure complex shipping rates based on weights and locations. The app is commended for its ease of use once set up, with users highlighting the exceptional support provided by the team, particularly mentioning individuals like Neo, Blanca, Larry, and John. Customers appreciate the prompt responses, patience, and willingness of the support team to go above and beyond to resolve any issues. The app is described as a game-changer for businesses with intricate shipping requirements, offering a seamless integration and intuitive interface.

Highlights

Positive feedback on the app's ability to configure complex shipping rates
Exceptional support from the team, with specific mentions of Neo, Blanca, Larry, and John
Ease of use once set up and seamless integration
Prompt responses and willingness of the support team to go above and beyond
App described as a game-changer for businesses with intricate shipping requirements

Rating Breakdown

  • 5
    95% (162 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 2, 2025

Such a great app for configuring complicated shipping rates based on weights & locations. There's a bit of work to set up rates & regions initially but after that, this app works beautifully for us! But none of this can be done without their amazing support team. There are no questions they can't answer and nothing stops them from helping us willingly. They absolutely go above & beyond to help with our problems and provide best solutions. 100% recommended!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Great App - i had issues setting up but Neo was so helpful and patient. Would highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Very helpful team of experts who answer promptly and fully!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate you and your review, thank you for choosing us to power your shipping rates.

5 / 5 Share

Jan. 24, 2025

Would be lost without this app (and their support - thanks Neo!)

Store

EXALT

Using app

Over 3 years

Total reviews

15

Average rating

5.0

Developer Reply

Thanks for choosing us for your calculated rates!

5 / 5 Share

Nov. 14, 2024

After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion. Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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