Rating

4.7

feedback

167

Reviews

chart

#955

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    16%
  • Less than a year
    36%
  • More than a year
    41%

Reviews Summary

The Postcode Shipping app has received overwhelmingly positive reviews from users who have found it to be a powerful tool for managing complex shipping requirements, especially for UK-based sites. Users appreciate the app's ability to handle different rates based on postcodes and product types, as well as the excellent customer support provided. The app is praised for its seamless integration, intuitive interface, and the prompt assistance offered by the support team. However, there are a few negative reviews mentioning difficulties in setup and lack of effective customer support in some cases.

Highlights

Positive reviews highlight the app's effectiveness in managing complex shipping requirements, especially for UK sites with different rates based on postcodes and product types. Users appreciate the seamless integration, intuitive interface, and prompt customer support provided by the app.
Users have praised the app for its ability to handle multiple shipping rules, set up different rates and zones, and provide solutions for specific shipping needs. The support team is commended for being helpful, responsive, and knowledgeable in assisting users with setup and resolving queries.

Rating Breakdown

  • 5
    95% (158 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2024

After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion. Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 23, 2024

I doesn't work at all

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review, though we would have appreciated the opportunity to help. We are confident you'll get a ton of value from the app once you actually set up and use it. We'd be happy to help you, simply get in touch with us over Live Chat and we can provide live support. Talk soon!

5 / 5 Share

Oct. 16, 2024

good app, good support

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service

Using app

About 4 years

Total reviews

2

Average rating

5.0

All reviews

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