Postcode Shipping
The reviews for the Postcode Shipping app are overwhelmingly positive, highlighting its flexibility in setting up shipping rates based on postcodes, weights, and customer locations. Users appreciate the excellent customer support provided by the team, with quick responses and effective solutions to complex shipping issues. The app is praised for its user-friendly interface, seamless integration with Shopify, and the ability to customize shipping rules for different regions. However, there are a few negative reviews mentioning difficulties in setup and lack of responsiveness from the support team in some cases.
It's a highly configurable module that allows for shipping rates in different regions. Their support is initially via an AI bot, but if your problem is more complex, it transfers you to a helpful human. Would recommend.
Really appreciate the time John and Neo spent helping us implement some complex logic on some rates. Been using the app for nearly two years and it's one of the most flexible apps to show rates based on postcode/weight/customer/product.
Fantastic. The app itself is exactly what we needed for shipping our products because we have one that is heavy and goes by courier, while all the rest go flat rate Aust Post. The support is second-to-none... absolutely amazing. We set it up ourselves but had a couple of postcodes not working. Contacted them and immediately they went right through our system, fixed what needed to be done and now it is working like a dream. The price is right too! If you're looking for a great shipping app this is it. Thanks John and team.
I’ve had a really frustrating experience with the Postcode Shipping app. They’ve already taken payment, but the app isn’t working properly—and getting support has been impossible. It’s been 2–3 days of waiting, with multiple messages sent, and not a single response. What makes it worse is that their Crisp chat widget shows support agents (Neo, Eyal, Eric) as “active,” but no one ever replies. It gives the impression that help is available when it’s not. This lack of response is wasting valuable time for merchants who rely on these tools to run their businesses. At this point, I can’t recommend this app to anyone, especially if reliable support matters to you.
Thank you so much for your review. From what we can see, the issue you’re encountering is related to how Shopify handles multiple fulfillment locations, which unfortunately limits how shipping rates can be calculated. This is a platform-level constraint and not something our app can override. We always aim to respond as quickly as possible and are happy to help clarify or suggest workarounds. Please feel free to reach out again so we can assist you further.
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