All reviews

Rating Breakdown

  • 5
    95% (158 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
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5 / 5 Share

Jan. 17, 2024

Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!

Store

HAITH'S

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!

5 / 5 Share

Nov. 8, 2021

This app has made it possible to do the things we needed to do, and the support provided has been absolutely amazing! Fast responses and always happy to help not matter how big or small the query, they will help you get it working right for your shop. Brilliant customer service. Would definitely recommend.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We've got your back!

5 / 5 Share

Oct. 22, 2021

Very simplistic and easy to integrate into our Shopify store. I was also blown away at how quick and detailed their customer support was every time we reached out. 10/10 would recommend!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review of Postcode Shipping. We take great pride in the support we provide and we're so happy to see you satisfied by it. We're at your service!

5 / 5 Share

Aug. 17, 2021

The team at Postcode were amazing with helping us set up the postcode app to our needs. highly recommend

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to write about your experience. We’re at your service! 💪

5 / 5 Share

Aug. 9, 2021

This app has helped me focus our shipping by zipcode so that we can offer appropriate shipping rates to our local clients that we serve directly (vs using a 3rd party shipper). Intuitive and friendly interface makes setup easy. Their team was also very responsive to my initial setup questions.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be your solution of choice for postcode-related shipping rates. Thanks for giving us a try!

5 / 5 Share

July 23, 2021

Great app and support is outstanding. John had a solution for us within an hour ! A must have !!!!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to have been helpful. Please don’t hesitate to reach out!

5 / 5 Share

July 20, 2021

Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Above and beyond is standard for us, there is no other mode! So happy to know you’re set up and satisfied with our support. Here to help. Don’t hesitate!

5 / 5 Share

May 13, 2021

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for trusting us with your shipping rates. We’re at your service!

5 / 5 Share

May 10, 2021

We have been using the additions app for over 3 years. The support that we have been receiving for the app on our Shopify store is first class. From our 11 Apps, I would say that Addition's Apps would offer the best customer service. You would not be disappointed. Nick

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

I’ve got to thank you for this glowing review. Legendary support is extremely important for us because it fills the human gap an application cannot. Thanks again for your support and we look forward to extending this relationship to many more years!

5 / 5 Share

April 20, 2021

Brilliant app and the support from John has been second to none in helping me sort out all of the shipping zones. Highly reccomend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Flawless support from the team at Postcode Shipping. Quick turnaround on questions, attentive customer service when we had issues with a different app's integration.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

Been using this app for a few months now and it has really drastically improved our store. Especially for the UK - as we have complex settings with offshore shipping to Northern Ireland, the Highlands and the Channel Islands this app has helped to really organise this. We also use multiple courier services. We have had to contact support a couple of times and they are always prompt and thoroughly helpful! Thanks

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I used this app to apply charges to certain post code areas and it has been great. The staff were very helpful at getting it installed.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

This app has been such a gamer-changer for us! We have been able to target our orders and manage our shipping costs so much better and that has really improved the bottom line. We have a number of apps for our Shopify store and this has always been the easiest to use - the support team are exceptional and go above and beyond to help with questions and implementation. Amazing job Addition Team!

Store

My Nook

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

This app allows us to ship to all parts of the UK and europe and set up discounted rates for levels of spending. It does far more than this but we dont need additional functionality. Support is always lightning fast and they have been able to assist and resolve our issues without issue. First class all and service

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

If you're UK based (can't speak for other countries, but assume same would apply), you'd be nuts not to use this product for any shipping/click and collect solutions. I tried a bunch of others. This one works. Reliably and efficiently! On top of that, the Support is First Class. Extremely responsive and helpful. This is, by a distance, the easiest and most reliable 3rd Party app I have integrated with my Shopify store.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Amazing App! This app has solved a huge problem for us....anyone in the UK using Shopify & DPD should have this. The set-up is great and the Addition Support was 5*. They patiently walked us through the final part of the set-up and checked everything was up and running. This app is going to save us time and money. Can't recommend it enough :)

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

The best customer support I have ever received! The App is extremely easy to use. On the more complicated questions I had the support I received was the best I have ever received on any app! The support team go above and beyond with every single request. It has been an amazing app to use and I will continue to use it. Well done team!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I can not RAVE about this app enough. Not only does the app work... the customer service is EXCEPTIONAL! There is a very strong and serious team behind it, who are passionate about delivering an amazing app. The customer service I receive is so fast and effective. I am so grateful to this team for not only providing me with an app that works seamlessly... the customer service I receive is EXCEPTIONAL. Jump on it. You won't regret it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0