All reviews

Rating Breakdown

  • 5
    95% (155 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

July 30, 2020

What an amazing app and support team. The team went above and beyond to help us install this app on our site and it functions perfectly. HIGH highly recommend this one to Shopify store owners that want to target based on postcode.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

FIVE stars for this app, especially for Zann, who works so FAST! Thanks SUPER-Zann! I hope lots of people get to try this app which actually works.

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2020

Apart of having a great app that WORKS, is worth it´s value... they have an angel sitting behind the customer care desk! Thanks to the invisible on the other end of the world helper!!! I want to hug you from the distance!

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2020

It took me far too long to find this app but FINALLY someone who understands zip code shipping!! and it works!!!!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

I´ve been struggling with my shipping zip code based fees for over a year. A Shopify Guru recommended to try this app and I felt quite lazy to try it out, feeling overwhelmed it would be to hard to start all over again. I was able to set it up in less than half an hour and had it replicated in all of my stores. There aren´t enough stars to rate this amazing app! It even works in kilos and with my currency, which seems something small to be grateful about, but it has been something I haven´t found in all the Shipping apps I tried. Oh... and the language is easy, straight forward, and the person in customer care is very nice! Keep creating more apps!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2020

Hi Zann is amazing, his support extends over weekends, I had a problem is South Africa with our courier's post codes. different rates within one post code. Zann was very helpful and showed me how to get them right. The system now works fully to my satisfation. I am happy with the app, the service - I will recommend this to anyone that needs a shipping rates according to postcode or place names! Thanks Zann - Franz - AbsoluteSkin

Using app

Over 2 years

Total reviews

32

Average rating

5.0

5 / 5 Share

June 1, 2020

Great app and fantastic customer support! Sent a message to support this morning and Zann responded within a few minutes with a quick fix. Highly recommend. Thank you Zann :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

This app works perfectly for our store. We are based in Sydney, Australia and have quite complicated delivery zones. Support was exceptional. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Very good App to be able to configure shipping methods and rates however you want. Totally right approach to fetch available alternatives through API in 2nd step of Checkout. Also superfast customer support!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

Although Zann couldn't help me with my shipping problems today he actually called me (omg thats amazing in itself) and sent me to another app. Thank you much appreciated and I wish this app could have solved my issue. Next time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Great Customer Service! Additional Support was amazing - helped me get the app up and running within 30 mins. 100% recommend using!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Great app and really helped us sort out our shipping situation and customer service is amazing- Zann is a legend!!!!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 24, 2020

This app is very straight forward and when its not the support team are extremely efficient with help either via email or phone call. I feel like I'm the most painful customer with many changing requests with our on-line shipping business but never made to feel so... Thanks team keep up the good work!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2020

Addition's Postcode Shipping Extension is excellent. I needed an App that would let me arrange my shipping by not only postcode, but also via suburb in Australia which many others couldn't do. The Support Team contacted me within an hour of my query and had everything set up and working exactly how we needed it. Amazing customer service and a fantastic App.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2020

I don't think I've ever had better customer service. Zann is a legend, stayed with me on his Saturday afternoon to help me out, on the phone with me, contact another app I have on my site on my behalf to get the issue solved. I hope he enjoys that well earned beer. Thanks again Zann.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

Excellent app, works flawlessly once set up - and for that Zann is the man, amazing service. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2021

More terrific service from Zann and his team. We moved warehouse and had to change all our rates and this happened so quickly and with so little fuss. So pleased to have found this App that sorted out my shipping issues. Zann provides terrific support and responds quickly, more than met my expectations. A valuable addition to our business processes and seriously worth considering.

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

March 20, 2020

Never have I received better service from a Shopify app developer than when dealing with Zann. He was a great help! The app was simple to use and fulfilled our purposes. We will definitely be purchasing this application moving forward!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2020

Differentiating shipping areas in New Zealand with Shopify is impossible. This app solved all my shipping problems, helped me separate out Rural Delivery areas so I can charge my customers and was relatively easy once I got my head around it. I had a few questions along the way and Zann was super helpful and very efficient with coming back to me!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

This App works perfectly for my online shop! I'm based in the UK and deliver to all UK postcodes, including Northern Ireland. I also deliver to the Republic of Ireland, the Channel Islands and the Isle of Man and these areas were also straightforward to setup. My setup is a delivery surcharge for postcode areas outside the standard UK postcode areas. The moment a customer inputs their postcode, this app automatically calculates the surcharge. All my shipments are pallet deliveries, so I haven't got additional rules setup for different surcharges for different weight brackets for example, but this is possible and I might in the future. To use this App, you need Carrier Calculated Shipping enabled on your Shopify store, which is standard on Advanced Shopify and Shopping Plus. If you are on a lower plan, you can contact Shopify as they can add this functionality for an extra $20 a month or if you move to a pay yearly plan it is free. As there are many postcodes in the UK, it is time consuming to setup, but when done you are sure all your customers pay the correct surcharge. If you have any questions during the setup, the customer service from Addition is fantastic! They will not let you down. I hope this review helps and that you will give this App from Addition a try!

Using app

5 months

Total reviews

3

Average rating

5.0