All reviews

Rating Breakdown

  • 5
    95% (158 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
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5 / 5 Share

July 25, 2017

Fantastic customer service! Zann wen't above and beyond to fix my postcode shipping problem, We love this app and has been a godsend for our business

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 21, 2017

Excellent app, and exceptional customer service. Zann went above and beyond to ensure PSE was compatible with my store. A++

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2017

Great app with fantastic customer service offered by Zann. Easy to use, affordable and Zann is more than happy to help with customisations. Love this app!

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2017

Great app. We recommend it for all our clients. www.eChic.com.au

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 27, 2017

Excellent Product, Superb Customer Service. Thanks Zann.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2017

Awesome app and amazing service. This app makes setting up shipping zones very easy. We're an Australian website so a lot of apps don't work with our postal codes but this one is perfect !

Using app

Almost 6 years

Total reviews

9

Average rating

4.4

5 / 5 Share

April 20, 2017

I am bowled over by the support I've received from Zann, who has very patiently worked through some issues I had in setting up postcode restrictions due to my mistake in set-up. I thoroughly recommend this app but most of all, Zann, who is a model developer with the highest customer care standards. I'm truly grateful. The app also works splendidly and support is prompt and thorough from start to end.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2017

Zann is the Man. Got my app working personally so I can deliver locally to only specific postal codes. He mentioned he will be adding more functionality, shows he is constantly updating and improving the app. Highly recommended. Download it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2017

Wow this was simple and now I can fully control my delivery costs! I have tried other apps and this was by far the easiest with the greatest support. I was even informed while asking the developer questions that there will be enhancements that will automatically update and make the app usage even better. Super excited!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2017

Zann is an absolute gun. He has helped me from the get go, with bulk loading my rates, through to adjusting them for my weekly deals and he is accountable the whole way through and delivers on what he promises. Couldnt recommend this app anymore and the support that comes with it is First Class. Thanks Zann

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2017

I'm as guilty as the next person at not writing reviews but after the service Zann gave us it would be criminal if I didn't sing his praises. His app works a treat but what sets him apart from so many other app developers is his outstanding customer service. His email response is rapid - not generic robot auto email - real life person email! He will use skype if required. He understands your requirements. He has a LOT of patience(!) and goes out of his way to make sure you get what you need. I have no hesitation in recommending Zann and his app. Wanted to give 6 stars but couldn't find the button!

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 28, 2017

The developer seems responsive and willing to provide the necessary adjustment/improvements to deal with our concerns.

Using app

19 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 16, 2017

I'm not a big review writer but I know they make a difference, however I felt compelled to come on here and write a rare review to say a big THANKS to Zann for his outstanding service. I can't do him justice by rabbiting on here but the other reviews speak for themselves too. A different level of service is all I can say. If I had one (constructive) criticism it would be the documentation could do with a few additions - although if it had them then I probably wouldn't have found out how great this developer is!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2017

I have been using the postcode shipping extension for some time now in my store and have had no issues. Once set up it did exactly what I needed it to. I run a small florist business so need to have delivery (shipping) calculated at checkout based on postcode, which makes the check out process for my customers so much easier. Would recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2016

Great Service, Great App. Got it all installed and set up ok (or so i thought) put i kepts having an issue preventing the shipping from updating on check out. I called the support number and they answered straight away and with in a couple of minutes it was all sorted out. was really surprised at the level of service. Thanks guys!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2016

This shipping extension allows our business to support a very unique shipping model. We have shipping across multiple US ZIP codes tiered by weight with both home delivery and in store pickup rates. We don't ship everywhere in the US, just in our region, and this extension works flawlessly. I also can't say enough good things about Zann. Ridiculously fast in responding to requests and happy to accommodate additional needs we had with the extension. Keep up the great work!

Store

Mns Dev

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

Kudos to Zann! I've tried a lot of app and this one is the only app that works with what I need. Shipping rates based both on weight and location and not even other app can do it as simple as what Zann did with this app, considering that the other apps are too expensive! Even the installation is just a clicked of a button. This app is too good to be true! Plus, Zann is so responsive, I didn't even imagine that he would respond right away but HE DID. Excellent job Zann! Keep making us happy! lol :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2016

Im super impressed. Zann was responsive to all my concerns even calling Australia from United States to answer an email. Shipping can be complex part of your online offering and needs to be accurate. Postcode Shipping gives me that for my buy and hire mobility aids business. Highly recommended.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

Great app that works well for my complex shipping rules. Thanks for being so awesome and helping me set it up, even on a Sunday :) Lisa

Using app

6 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 24, 2016

Very useful App and Zann is extremely fast to reply and very helpful. Recommended

Using app

6 days

Total reviews

1

Average rating

5.0