All reviews

Rating Breakdown

  • 5
    74% (145 ratings)
  • 4
    10% (19 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    13% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2024

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

May 22, 2024

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

May 13, 2024

it is very good assistance

Store

T-BON

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!

Store

BYTFS

Using app

About 6 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

April 1, 2024

Neha was very supportive and friendly, she was also very quick when finding information for me. really appreciate the customer service that helped me a lot

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Customer service on this app is great! They are patient and polite, and really take the time to help newbies navigate the app! Highly recommend! 5 stars to Neha!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Amazing team that was super helpful!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

Nallnee has provided me great customer service and hope to work with her again

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

Using app

14 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 29, 2023

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Aditya from Aftership Shipping's customer service was accommodating. She was not short with me in her response and was not dismissive, which I have had with some Aftership reps. She was attentive and patient. Thank you Katherine Shop Baby Boutiques

Using app

22 minutes

Total reviews

19

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Good.............. Ayushi ma'am provided good demo for the application I am very happy................

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Moazzam listened to my needs and went out of his way to answer my question. _______________________________________

Using app

6 days

Total reviews

2

Average rating

5.0

3 / 5 Share

April 27, 2023

The help desk did not really help me you get what I wanted. Initially I thought that it had but I was sent to a USA link when I'm in UK.

Using app

About 2 hours

Total reviews

6

Average rating

4.5

Developer Reply

I am sorry for the inconvenience. Your feedback has been registered. Please note that we will be contacting you via email shortly. Please note that AfterShip is an organization that provides support globally regardless of country. Hence the URL shared with you is a .com domain for everyone. Also, our support centers are also available worldwide. Furthermore, a . UK domain is required when the business is primarily located in the UK. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected]

5 / 5 Share

March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Using app

1 minute

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2023

great app and better support! they are very responsive and helpful they were able to help me with multiple issues and get me active right away

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

My problems were resolved very quickly! I highly recommend. Customer Service was top notch!! Thank you Ankush Moazzam

Using app

6 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

Aftership is the most organized platform i used for returns and shipping to my customers .Its a plus they integrate with many apps that make our customer service top notch.Customer service is always readily available 24/7

Using app

15 minutes

Total reviews

4

Average rating

5.0