AfterShip Shipping + Labels
Automate Shipping Process & Label Generation
Rating
4.3
feedback
203
chart
#500
All reviews
Rating Breakdown
Review RSS Feed
July 6, 2021
I like this app, it is easy to use, and free! It helps me make first class labels easily and free of charge!
July 2, 2021
I like it and recommend it. I was using another application but it was payed and not has the flexibility of this one.
July 1, 2021
Overall good although there can be some tweaks implemented to provide a WOW experience. Haven't noticed much of a difference in rates vs. Shopify but one major plus for us with Postmen that we didn't benefit from with Shopify is related to rewards points. Our business credit card triples the points on shipment related purchases. Here are some things we're hoping to see improved in the future: Considering we ship items ranging in sizes, the ability to save preset sizes would be awesome and save us a ton of time. It's also a bit frustrating that customer service doesn't readily have an answer/resolution to issues when called upon and thus following up with them is necessary.
Thank you for your valuable feedback. We are eager to offer you the best service experiences for always. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Nitish Team Postmen
July 13, 2021
The app is really great! Very helpful and responsive customer service, I got my issues solved within minutes
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Postmen
June 29, 2021
so sick! I loved it. it really has helped my business do better. I LOVE LOVE LOVE LOVE LOVE LOVE THIS APP. !!!
June 27, 2021
best and easy fir use and its free what do you even want, you are getting unlimited labels, thats all i needed.
June 24, 2021
Great customer service, I downloaded the app and had a question. They responded right away! I would recommend if you are small business t use this app
June 23, 2021
Solid app to connect to your carrier accounts. Support is good & fast for most issues but if it is something difficult expect to wait for a proper response.
June 11, 2021
This is the worst support I've ever experienced. I added this app a month ago to connect my Canada Post account to Shopify and every time I try and create a label I get an error. I've reached out to support every second day and EVERY single one of them said, "give me 6-12 hrs and I promise I will help you". Guess what? None of them did. Deleting the app and moving on as they clearly do not care about helping find and fix the issue.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Postmen
June 11, 2021
..........................................................................................................................................................................................................................................................
June 9, 2021
I like it and recommand it. I was using another application but it was payed and not has the flexibility of this one.
June 2, 2021
We'll see once orders start coming in but so far so good lol, and it wants me to meet 100 characters so there it is and then some
June 1, 2021
I recommend this app to anyone looking for the perfect shipping rates. It very easy to use and the support service is great.
June 1, 2021
Doesnt try to upsell something you dont want or need. Does the label creation as you would expect. You should check them out
Thank you for your valuable feedback. We are pleased to know that you liked our app. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Postmen
May 31, 2021
I have just installed this app, but so far it looks great. I think this may really speed up my shipping process. Support is super quick at replies.
May 28, 2021
So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good
May 28, 2021
While the initial setup can be confusing, the service and customer support have been great. This app is very powerful for handling returns. Definitely recommend. For a step by step guide to setting up amazing customer returns with this app check out a video I made: https://www.youtube.com/channel/UCkIC8yF8ArE4rfF0E_OtX2Q
May 28, 2021
Friendly user, easy setup. Easy to connect with Canada post account. Next step is setup with Zoho inventory
May 27, 2021
Great App! Support was quick and friendly. I really like how it is easy to use and I really look forward to working with this app. So Far so Good!
May 26, 2021
App is easy to use. Saves me a ton of money on shipping cost with USPS and UPS. Excellent customer service.