PostPilot Direct Mail Platform

We have been using PostPilot for almost a year now, and we have been more than impressed with our results, and service. We are continuing to build out new automations and see success. Horacio has been great to work with.

PostPilot has been a game-changer for our marketing! Their team makes it easy to create beautiful, targeted postcards that actually drive results. Highly recommend if you're looking to boost customer engagement in a fresh, personal way

PostPilot has been a great addition for our marketing! The platform is intuitive and delivered amazing results—but what truly sets it apart is our amazing, dedicated Account Manager Marina. Her honest feedback and strategic insights helped tremendously in refining our campaigns for optimal performance.

We've used PostPilot for several years now, and they've played an integral role in our retention and acquisition initiatives. The platform makes it easy to track performance and compare results, especially given their integration with Shopify. Plus, their customer support is top-notch; our CSM's Mikaela and Tristin are quick to respond, strategic, and a pleasure to work with. Through lots of testing, we've landed on a strategy that works well for us and delivers strong results on IROAS; this has been a significant win for our company!

Love working with Post Pilot, they make it so easy to plan campaigns, hold hands from creative to reporting and the platform integrations with Shopify and Klavyio are a huge plus. As an added bonus, customer service is excellent, big shout to Tristin and Mikaela!

We've been using PostPilot for 7 months and have been impressed with the price, service, quality, and dashboards from day 1. I personally really appreciate their design service, alleviated the work on our internal creative team. One off sale sends are great, but we've also already integrated mailers into nearly 20 automations so we're able to tailor messages based on customer actions and rely less on discounting. Highly recommend! You're likely to be blown away by the ROI!

We’ve been using PostPilot for a while now, and the results have been nothing short of amazing. As a brand constantly seeking meaningful ways to reconnect with customers, PostPilot has provided an incredibly efficient, scalable, and cost-effective solution for direct mail marketing. The platform is intuitive and easy to use. From designing eye-catching postcards to setting up automated campaigns. The customer support and management is top-notch. The PostPilot team truly cares about helping their clients succeed. They're proactive, responsive, and full of great suggestions to optimize campaign performance. Plus, having a team that understands eCommerce and integrates directly with platforms like Shopify has made implementation a breeze.

The Post Pilot team is great to work with and we are excited to be sending mail to our top customers. Easy to get set up and there's amazing analytics on the backend as well. Highly recommend.

As Head of Growth Marketing, I’m constantly looking for high-leverage ways to drive retention and LTV without adding more to our team's plate. PostPilot has become one of our most effective channels. It’s shockingly easy to set up, integrates seamlessly with Shopify, and lets us trigger campaigns based on real customer behavior. We’ve seen solid returns, especially with winback and post-purchase flows. Honestly, it’s one of the few platforms that delivers both automation and real-world impact. Highly recommend it if you're serious about lifecycle marketing. As a plus their team has been really great to work with and often will take a lot of the designs and segmentation work off our plates.

Great additional touch point to add to your retention stack with a team that supports you along the way. The Klaviyo integration makes all the segmentation really intuitive and let's you get surgical with the sends.

Working with Taylor at PostPilot has been nothing short of transformative for our business. She doesn't just manage our account—she elevates it with strategic thinking and a genuine commitment to our success. Taylor has been instrumental in scaling our operations through thoughtful direct mail strategies, consistently bringing fresh opportunities that align perfectly with our growth objectives. What truly sets her apart is her solution-oriented approach; no matter what challenges arise, she arrives prepared with creative answers and new possibilities to explore. Her partnership has become an invaluable asset to our marketing efforts, and the impressive results she's helped us achieve speak volumes about her expertise and dedication.

PostPilot has played a crucial role in our retention efforts with targeted direct mail strategies that synergistically work alongside our CRM efforts with Klaviyo and Attentive. If you're considering direct mail, PostPilot is the partner for you. They are reliable, strategic, and very low lift on the brand side to get this across the finish line.

We've really enjoyed working with Postpilot and creating engaging ways to communicate with different customer segments via direct mail. Mikaela at Postpilot is our account manager and it feels she is an extension of our team. She is dedicated to our success, comes up with wonderful ideas and helps execute our strategy and achieve our goals! The platform itself is very easy to navigate too.

We were initially hesitant about direct mail marketing, but partnering with PostPilot has proven to be a highly effective decision. Their team has consistently delivered strong results and exceeded our expectations. What truly distinguishes PostPilot is the caliber of their team. From the outset, our account managers have been remarkably engaged, responsive, and strategic. They’ve taken the time to truly understand our brand, offering thoughtful guidance and continuously refining our campaigns for maximum impact. It’s clear they operate not just as a vendor, but as a true extension of our internal team. For brands focused on retention and meaningful customer touchpoints, PostPilot is a standout partner we confidently recommend.

PostPilot has been a fantastic partner for our direct mail campaigns. Their platform is easy to use, and the support is top-notch. We’ve been especially impressed with the dedicated account reps—they're knowledgeable, proactive, and always looking for ways to improve campaign performance. The design team is equally impressive, consistently delivering high-quality creative on tight deadlines. We truly value the level of service and expertise PostPilot provides. It’s been a great experience all around.

PostPilot has been a game-changer for our marketing strategy. With their support, we were able to successfully scale our Direct Mail channel, and the ROI has been very strong. The platform is easy to use, and the team, especially our account manager, Yekaterina has been fantastic from setup through execution. PostPilot offers the kind of targeting and segmentation you’d expect from top-tier digital platforms, but through the power of print. Highly recommend them to any brand looking to diversify their acquisition or retention strategy.

PostPilot has driven measurable incremental ROAS for us as a brand, reaching new audiences while activating existing prospective and lapsed audiences. In addition to performance, they have been easy and seamless to work with, allowing us to easily scale up or down our outreach across audiences. Highly recommend.

The best around. Great team, rates, product. Can't recommend more highly.

We've used PostPilot for years, but previously had to use a manual method to matchbook. However, it's so much more streamlined now that we can use the integration with Shopify + PostPilot. We have a lovely dashboard that reports in real time that feels worlds above what we were using before. It integrates seamlessly with UCC's in our Shopify store, too, which is another huge plus for us. The PostPilot team has always been wonderful to work with and our account manager, Marina, is positive, helpful & transparent -- frequently giving us ways we can further take advantage of their program. Now that we are using the Shopify integration with PostPilot, it opened up even more options for us that were unavailable with our previous website host. We can't wait to continue to advance our direct mail with PostPilot.

PostPilot has been an incredible LTV, Retention, and more recently Acquisition partner for our brand! Not only is their team strategic in their approach and quick to implement, we love having them as a true partner for our goals. Direct Mail is a growing channel for us and we wouldn't have been able to do it without PostPilot!