All reviews

Rating Breakdown

  • 5
    98% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Oct. 21, 2022

AMAZING! I recommend it to all our friends. They take care of all of the heavy lifting in terms of creative and setup. And they are doing something with postcards that no other company is doing right now. It is Klaviyo for post cards.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Platform is very easy to use with great reporting as well for each send. We've also enjoyed working with the PostPilot team as a strategic partner, ensuring we're set up for success and leveraging best practices. Would highly recommend using if you're interested in scaling direct mail!

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 20, 2022

We've had a lot of success expanding our retention program to direct mail and have loved working with Tom & the entire PostPilot team.

Store

Jambys

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Post Pilot is the best way for a D2C brand to start using postcard marketing. The easy Shopify integration, ROI tracker, and Klaviyo-style funnels make post-pilot second to none. 5/10 stars.

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

The customer service is fantastic! Easy to set up, clean interface and promising ROI. The art department will design for you, but we chose to design in house.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

The customer support is really amazing. They handle it all for you. Also their art department is great and they also handle it all.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Awesome experience working with this company. Great customer service, great designs and tons of options for campaigns. We use it for winbacks, VIP customers and even in-store events. #1 post card company hands down.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 28, 2022

I love PostPilot! They make direct mail very easy and have great internal account support and design support.

Store

IQBAR

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Works exceptionally well and the pricing is spot on. Their design services went above and beyond for us. Highly recommend!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

A great direct mailing agency to help bring another marketing channel to life to help us communicate with our customers easier.

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Amazing app, concept and service. Everything worked fast and smooth. Their onboarding, design services and customer support is top notch. Our cards look great, integrate with Klaviyo and everything just works. Love PostPilot!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Really easy to use and connects seamlessly to our historical customer data within shopify. If we could, we'd give it 10 stars.

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Super happy with Postpilot. The app is super simple to use but super powerful. It connects to Shopify and Klaviyo and allows you to create very detailed segments. Their staff is super responsive and helped us create the artwork. We have several campaigns running, and all are ROI positive. Highly recommend!

Store

Duradry

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

July 29, 2022

I was recently reintroduced to PostPilot. My experience has been amazing. I just started to get my toes wet and the results are INSANE. It's producing the highest ROI of any marketing I have ever used. An automated winback campaign that has been running for a little over a month has an ROI of 1071%, and a Conversion Rate of 11.76%. On top of the campaign success, the PostPilot team is amazing. They offer additional campaign ideas, set up the campaigns for you, have an in-house design team that will design the postcards, and are super responsive when I have questions.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I've used A LOT of different apps and I have to say Post Pilot has the best service team, onboarding, and design team. They make it easy to implement and guide you through best practices. Beyond the general service, we saw a great return right away and the way they set up testing for your initial run helps you figure out what works so you don't waste money. 5 Stars all day!

Using app

Almost 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 18, 2022

Super easy to install, use, and automate. A marketers dream. Not to mention the PostPilot design team knows exactly how to get you set up with campaigns that mimic your branding.

Store

MANG

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.

Store

Paragon

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Post Pilot is a great add-on for our ecom business! Tom and his team are very smart, great communicators and the numbers speak louder than words! Post Pilot will be a main-stay for us for sure!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Great app, great customer service, truly a top notch crew. Cannot speak highly enough of Tom, Julia et al. Super responsive and helped get our Campaigns going right before BFCM...in the days of IOS updates and questionable FB tracking this is the 'retargetting' you need

Using app

About 2 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Dec. 27, 2021

The numbers speak for themselves. Very fun and easy to work with. Incredible gains and insane ROI. Working with Tom and Post Pilot has helped us Immensely!

Using app

Over 1 year

Total reviews

2

Average rating

5.0