PowerX ‑ Functions Creator
The reviews for the PowerX app are overwhelmingly positive, with users praising its advanced discount features, ease of use, and excellent customer support. Many users highlighted the app's ability to create complex discount rules and solve issues that Shopify's basic features couldn't handle. The support team was frequently mentioned as being quick, helpful, and responsive, often going above and beyond to assist users with their needs. Users also appreciated the app's flexibility and the quick implementation of requested features.
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PowerX helps me get our complicated discount code setup working. We like to offer 1 code that applies a different discount to either a subscription or non-subscription.
Poor, unprofessional customer support. Do not download this app. Customer support is unhelpful and unprofessional. Rep Hujjat sent a video instead of actually helping. When the video did not resolve the issue, his only answer was: "I sent you a video" and "you are new on Shopify"!. He got too personal and provided zero real assistance. When I expressed my frustration, his response was: "I’m not afraid of negative reviews." This alone tells you everything about the level of professionalism you can expect from this team. Avoid. P.S. The app owner's public response to this review is further proof. Rather than addressing the issues raised, he characterized my statement that I would leave an honest review to warn others — a standard consumer right — as a "threat." That reframing speaks for itself. Proceed with caution.
Thanks for the review. We do our best to help our customers. Glad you mentioned we recored a dedicated video for you. Yes, we do that plus we build custom features if required for our customers. But, we also expect you to corporate with us. You keep responding with capital letters "PLEASE SET UP WHAT REQUESTED!" We checked your store and no discount was created, you didn't provide any details on what part of the discount you couldn't setup. It looked you never tried and expect us to configure the discount without having collaborator access. The reason I said you seem to be new in Shopify is because you asked why I need access to your store for configuration. Again, you threaten us for writing negative review if we don't setup the discount. That's okay. If you ever need help in future, we're happy to help. Just communicate with our team what's the issue and which part of the discount you need help with. Thank you!
Fantastic app with great support! PowerX satisfies all our needs when it comes to advanced discount features, and everything is built in a way that is incredibly easy to understand and set up. On top of that, their customer service is extremely helpful and responds within a very short time. Highly recommended!
Thank you so much for the review. We are happy you enjoyed using our app :)
Used the app to set up layered cart logic required by the brand and it worked well. Support is quick and helpful and will be there to help find the best solution for you and your business.
Thank you so much for the review. Glad you found our app useful :)
First off: you’re talking to real humans. And second, they are super quick, helpful, and even added another function in a very short time upon request. The app also tackles multiple levels of functionality we didn’t have before in Shopify, it’s a super smart system. Tiered discounts, volume discounts - it’s easy to set up and runs smoothly. Highly!!!!! recommended!!!!
Thank you so much for the review :)
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