PowerX ‑ Functions Creator
The reviews for the PowerX - Functions Creator Shopify App are overwhelmingly positive, with users praising its ability to handle complex discount setups and provide excellent support. Users appreciate the app's flexibility in creating tiered discounts, volume discounts, and personalized offers that were not possible with Shopify's basic features. The support team is highlighted for being quick, helpful, and responsive, often going above and beyond to assist users with their specific needs. Additionally, users mention that the app is easy to set up, runs smoothly, and offers a wide range of options for discount customization and gamification.
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Poor, unprofessional customer support. Do not download this app. Customer support is unhelpful and unprofessional. Rep Hujjat sent a video instead of actually helping. When the video did not resolve the issue, his only answer was: "I sent you a video" and "you are new on Shopify"!. He got too personal and provided zero real assistance. When I expressed my frustration, his response was: "I’m not afraid of negative reviews." This alone tells you everything about the level of professionalism you can expect from this team. Avoid.
Thanks for the review. We do our best to help our customers. Glad you mentioned we recored a dedicated video for you. Yes, we do that plus we build custom features if required for our customers. But, we also expect you to corporate with us. You keep responding with capital letters "PLEASE SET UP WHAT REQUESTED!" We checked your store and no discount was created, you didn't provide any details on what part of the discount you couldn't setup. It looked you never tried and expect us to configure the discount without having collaborator access. The reason I said you seem to be new in Shopify is because you asked why I need access to your store for configuration. Again, you threaten us for writing negative review if we don't setup the discount. That's okay. If you ever need help in future, we're happy to help. Just communicate with our team what's the issue and which part of the discount you need help with. Thank you!
Fantastic app with great support! PowerX satisfies all our needs when it comes to advanced discount features, and everything is built in a way that is incredibly easy to understand and set up. On top of that, their customer service is extremely helpful and responds within a very short time. Highly recommended!
Thank you so much for the review. We are happy you enjoyed using our app :)
Used the app to set up layered cart logic required by the brand and it worked well. Support is quick and helpful and will be there to help find the best solution for you and your business.
Thank you so much for the review. Glad you found our app useful :)
First off: you’re talking to real humans. And second, they are super quick, helpful, and even added another function in a very short time upon request. The app also tackles multiple levels of functionality we didn’t have before in Shopify, it’s a super smart system. Tiered discounts, volume discounts - it’s easy to set up and runs smoothly. Highly!!!!! recommended!!!!
Thank you so much for the review :)
An excellent app that meets all our requirements. Thanks to the support team for their quick responses and excellent solutions.
Thank you much for the review :) We're always happy to help.
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