All reviews

Rating Breakdown

  • 5
    98% (45 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 24, 2025

Didnt expect one on one customised support. Super helpful in setting up the app to suit what we wanted.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Ankit and Muhammed were super helpful getting me all set up. Great service and great app!

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Great customer service! I had some issues trying to set up the app and they responded in less than 1 minute. Also, the assistant ho helped me was very friendly and took all the time needed to fully understand what my issue was. I'm still not sure whether the app will be compatible with my store, but if this is the level of customer service they provide I'm sure they will be able to make it work.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Support from these guys was outstanding. To say they went above and beyond would be an understatement! We required a LOT of custom work to be done to make sure the Pre-Order Bat fitted the look that we required for our Shopify theme. All requested were met (and there was a lot of requests!). The result was exactly what we asked for and it was a real pleasure communicating back and forward with Ankit and the Pre-Order Bat team! Look forward to seeing the results this App will bring to our sales! So if you are looking for the best Pre-order App, This is it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

I only downloaded this app today, its easy to navigate, I had a few issues getting the preorder button to work and customer service helped get this done straight away, I'm very happy with this app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Very Helpful tech support!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

I had the pleasure of talking Bob with my issues I was experiencing trying to navigate using the app. He was able to look over my settings and also do a test product. My experience was great as I can get frustrated after trying to figure something out and can't. Bob was very knowledgeable with what I was trying to explain. Customer service was excellent

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

immediate support through live chat, easy to set up and use. Exactly what I needed to get ready to launch my store.

Store

SNDYco

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

great service, super fast help! highly recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Great support from the team at PreOrder Bat. Fast response time and they were very quick to set up the pre-order button on my customized theme.

Store

Burrows

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great App, so responsive and helpful. Got instant assistance and the pre order is working great

Store

Bonded

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Perfect service. I shared a quick call with the team to set-up my store.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Very good app. Support is also very responsive and helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

So far excellent service!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

The support for PreOrder Bat was superb and helped me get my first pre-order product up and running on Shopify. Excellent knowledge of Shopify and PreOrder Bat. Many thanks!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Great support team, integrates with my subscriptions!! This app is exactly what I was looking for! I needed an app that would work with my subscriptions app and this one does just that! I had a few issues getting everything set-up, but the support team was available immediately and fixed everything that I needed them to!

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Customer service was great. Bob was fast and helpful in helping me get the app up and working for my product.

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Support was fast and accommodating. Bob was very friendly and helped me with features I didn't realize were there.

Using app

About 2 hours

Total reviews

1

Average rating

5.0