All reviews

Rating Breakdown

  • 5
    97% (90 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 83% (77)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

They helped with a custom install and have been nothing short of amazing to work with! Excited to finally get pre-orders going!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Great app and great support. Love to recommend these guys. Ankit was very kind and helpful.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Super helpful and responsive when setting up the app! They were able to fix any issues within 24 hrs no problem. App has helped my preorder process more than I could imagine. Def recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Always thankful for their help with assisting me on the performance of my store with preorder set up

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Very helpful and extremely responsive during setup. Don't hesitate to give them a try.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2025

Went above and beyond to help me get the app sorted

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2025

Great app for part payment collection.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Excellent, fast and friendly customer support, can only recommend! They really helped me as something was not working and fixed it within a few hours

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Perfect quality, and such a great experience having them help editing some of the errors. With a perfect customer care experience.

Store

Alvaeya

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

great support from team

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

The customer service is beyond exceptional with this team! I had a few things that i needed assistance with and they did not hesitate to go above and beyond to help me get what I need. 100% recommend this app

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2025

Didnt expect one on one customised support. Super helpful in setting up the app to suit what we wanted.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Great customer service! I had some issues trying to set up the app and they responded in less than 1 minute. Also, the assistant ho helped me was very friendly and took all the time needed to fully understand what my issue was. I'm still not sure whether the app will be compatible with my store, but if this is the level of customer service they provide I'm sure they will be able to make it work.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Support from these guys was outstanding. To say they went above and beyond would be an understatement! We required a LOT of custom work to be done to make sure the Pre-Order Bat fitted the look that we required for our Shopify theme. All requested were met (and there was a lot of requests!). The result was exactly what we asked for and it was a real pleasure communicating back and forward with Ankit and the Pre-Order Bat team! Look forward to seeing the results this App will bring to our sales! So if you are looking for the best Pre-order App, This is it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

I only downloaded this app today, its easy to navigate, I had a few issues getting the preorder button to work and customer service helped get this done straight away, I'm very happy with this app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Very Helpful tech support!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

immediate support through live chat, easy to set up and use. Exactly what I needed to get ready to launch my store.

Store

SNDYco

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Great support from the team at PreOrder Bat. Fast response time and they were very quick to set up the pre-order button on my customized theme.

Store

Burrows

Using app

4 days

Total reviews

1

Average rating

5.0