All reviews

Rating Breakdown

  • 5
    93% (195 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 77% (157)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2025

While I did have a few initial technical questions, the developer was quick to respond and resolve everything promptly. Strong support and a good experience overall.

Store

MultiFire - Fireplace Specialists

Using app

About 2 hours

5 / 5 Share

Oct. 30, 2025

Great customer service very fast and helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Very impressed with this App! I received help from Ankit and Vinay who were both extremely helpful. Great customer service.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Great app and easy to use!

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

I’ve been watching YouTube videos trying to set up a pre order on my shopify store. I have the dawn theme. After failing a few times, I decided to try an app. This one was the first I tried, and it seems to be just what I needed. I am excited to give this a go. Its free, live chat for help and easy to setup. Thank you!

Using app

36 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 28, 2025

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Great app for managing preorders! I had a few issues at first, but the developer was very responsive and fixed everything quickly. Excellent support and good experience overall!

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 19, 2025

Honestly amazing service! Supportive, responsive and extremally helpful! I used this app for the pre-order function and is everything i needed it to be! Happy that I found this app.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Best app for preorders, clean interface and timely support 24x7

Using app

27 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

They helped with a custom install and have been nothing short of amazing to work with! Excited to finally get pre-orders going!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

excellent customer service! walked me through the whole process and helped me set up my first presale. I'm new to Shopify so this was huge for me.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Great app and great support. Love to recommend these guys. Ankit was very kind and helpful.

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Super helpful and responsive when setting up the app! They were able to fix any issues within 24 hrs no problem. App has helped my preorder process more than I could imagine. Def recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Always thankful for their help with assisting me on the performance of my store with preorder set up

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Very helpful and extremely responsive during setup. Don't hesitate to give them a try.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2025

Went above and beyond to help me get the app sorted

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

great support from team

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

The customer service is beyond exceptional with this team! I had a few things that i needed assistance with and they did not hesitate to go above and beyond to help me get what I need. 100% recommend this app

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2025

Didnt expect one on one customised support. Super helpful in setting up the app to suit what we wanted.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Great customer service! I had some issues trying to set up the app and they responded in less than 1 minute. Also, the assistant ho helped me was very friendly and took all the time needed to fully understand what my issue was. I'm still not sure whether the app will be compatible with my store, but if this is the level of customer service they provide I'm sure they will be able to make it work.

Using app

About 1 hour

Total reviews

2

Average rating

5.0