World Of Kidz review for PreOrder Globo | Back in Stock
Unreliable app blocking access, followed by broken refund promises My experience with Globo PreOrder has been extremely frustrating. The app blocked access and locked me out of my Shopify store entirely, keeping the store closed and frozen until the balance could be cleared. When I reached out to support previously, they explicitly agreed in writing that if I settled the invoice, they would manually issue a full refund back to my card—with no mention of usage fees or deadlines. However, once I paid to regain access to my store, they completely went back on their word. They refused the full refund, tried to cherry-pick inactive time periods from the system logs to claim the app was "used" while locked out, and essentially wasted my time. Be cautious if you run into billing or access disputes with them; written agreements from their support team may not be honoured.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.