PreOrder Globo | Back in Stock

Helen helped me when I couldn't understand why the button was wrong. She fixed the problem quite quickly.

Amazing help from Helen helping set up the Pre-Order buttons that I was initially having an issue doing myself... Thank you, much appreciated and highly recommended.

Chloe always goes above and beyond, thank you!

Unreliable app blocking access, followed by broken refund promises My experience with Globo PreOrder has been extremely frustrating. The app blocked access and locked me out of my Shopify store entirely, keeping the store closed and frozen until the balance could be cleared. When I reached out to support previously, they explicitly agreed in writing that if I settled the invoice, they would manually issue a full refund back to my card—with no mention of usage fees or deadlines. However, once I paid to regain access to my store, they completely went back on their word. They refused the full refund, tried to cherry-pick inactive time periods from the system logs to claim the app was "used" while locked out, and essentially wasted my time. Be cautious if you run into billing or access disputes with them; written agreements from their support team may not be honoured.

Chloe was super helpful in getting me assistance right away with any questions I had!

good support

Chloe and Helen were beyond patient with me during this entire process. They walked me step by step each time I reached out for help. I wouldn't have been able to get our pre-orders off the ground without them. Thanks team!!

Helen was very helpful! All of my inquiries were solved quickly.

Annie did great - thanks!

Assistenza Top

Chloe helped me out and was very quick with finding any issues I had. I still have to use the app to leave a review about the app only started using it today.

Top tier support from an intelligent and caring team. Their product is good and they were happy to customise it to suit our brand. The basic plan is free too. They never mentioned money, ever. It was only right to upgrade to the paid tier, which is absolutely affordable, unlike many providers with a lot less to offer. Thanks, guys!

Excellent support!

I am a sucker for a seamless setup. Excellent features, outstanding usability, and customer support. I love that I was able to customize the pre-order plugin so that it matches my branding.

Sehr gute App und top Support! Alles lässt sich kinderleicht einstellen und integrieren. Ich habe den Support kontaktiert, da ich die Benachrichtungsmails für Kunden nicht bearbeiten konnte während der Testphase (Mail-Vorlage ist auf Englisch, da meine Kundschaft allerdings fast ausschließlich aus Deutschland kommt, musste ich die Sprache anpassen). Innerhalb weniger Minuten bekam ich Antwort (Samstagabends) und am folgenden Tag (Sonntags!) wurde das Problem behoben. Absolute Empfehlung.

サポートも迅速に対応してくれて、とても助かります！ Thank you Helen!

Annie is the best! she helped me with everything I needed. Thanks a lot, great customer service!

Super helpful steam

helen did amazing!

Enjoying this so far. Customer service has been great! Helen was a huge help!