Rating

4.9

feedback

1,311

Reviews

chart

#944

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    26%
  • Less than a year
    38%
  • More than a year
    20%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by Rosie and the team. Users appreciate the app's ease of use, customization options, and its ability to effectively manage pre-orders and back-in-stock notifications. The quick and efficient responses from the support team, especially Rosie, have been highlighted as a major strength of the app. However, there are a few mentions of minor issues such as delays in response times and occasional bugs affecting the functionality, particularly related to payment types not triggering stock counts.

Highlights

Excellent customer support and quick responses from Rosie and the team
Ease of use and customization options for pre-orders and back-in-stock notifications
Occasional issues with response times and bugs affecting functionality

Rating Breakdown

  • 5
    88% (1,154 ratings)
  • 4
    6% (77 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 5, 2024

great app, great support, great Rosie. Nothing else to add.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Store

Panda

Using app

10 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 4, 2024

Merci à Rosie et son équipe pour leur intervention. Très bonne application. Thanks to Rosie and her team for their intervention. Very good application.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Great app with many setting options and a perfect, nice and very fast support. Thanks to Rosie for solving our problems. :)

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Rosie was wonderful and helped me very quickly to resolve my issue. Wonderful customer service.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

All reviews

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