Rating

4.9

feedback

1,703

Reviews

chart

#1,301

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    19%
  • Less than a month
    30%
  • Less than a year
    29%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by the support team, especially mentioning Helen and Sarah. Customers appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app itself is highly recommended for its strong feature set, customization options, and ease of use. Users highlight the app's effectiveness in managing pre-order products and backorders. Some users also mentioned that the support team helped them with theme compatibility issues and language translations. However, there were a few mentions of minor issues and the need for additional functionalities.

Highlights

Exceptional customer service and quick, efficient support
Strong feature set and customization options
Effective in managing pre-order products and backorders
Minor issues and need for additional functionalities
Theme compatibility and language translation assistance

Rating Breakdown

  • 5
    92% (1,566 ratings)
  • 4
    4% (71 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 94% (1,597)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2026

Thank you. They fine-tuned the banner position to avoid conflicts with other apps. I really appreciate their quick support via chat.

Store

DIDION

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2026

great, thanks for the help Helen

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

good support fast and quick

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

とても迅速で丁寧なご対応をいただき、安心してやり取りができました。 問題もすぐに解決していただき、本当に感謝しております。 また機会がありましたら、ぜひお願いしたいです。

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

GLOBO allows us to offer seamless pre-order options to our customers. Defnitely recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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