PreOrder Globo | Back in Stock

I don't have words for how difficult this app has been.

We have been using this app for years and it worked perfectly well. They have recently done an update and it has completely failed us on multiple fronts at our busiest time of year. Overselling pre-order, disappearing notify button (loss of waitlist), changed settings that have impacted display and functionality, and a very confusing and unclear back-end.

TERRIBLE since the update. We rely on this app a great deal, but since they did an update to the features it doesn't work at all. The feature that says, "Pre-Order" never shows up on our website. Take it back to the last format. It worked just fine. We'll be dropping this pre-order app for a different one.

Impossible to set up. Chat does not work. Impossible to reach support.

great app if it worked correctly. doesn't go with SHOP payments, we would have to go back in and save products because they would randomly, weekly, not show up on pre order so people constantly thought our OOS items were in stock. support is on totally opposite time zone and is not super helpful.

This app broke the pricing on my product page and they refuse to do anything about it. Horrible customer service, horrible app.

Worthless app. I accidentally removed the app and there's no option to retreive the subscribers from the back-in-stock notifications.

Support is not helpful at all, not knowledgeable with the product and set up. HIGHLY NOT RECOMMENDED.

The app did not work and support was not helpful, we pushed back our live set time multiple times and it was still not fixed despite being a problem on their end.

it doesn't work!!　Don't be fooled!

bad bad bad, as a system programmer I have to say that this app is not a complete app that give you the alternative to configure a partial payment of total amount. excluding tax and shipping. text label are not relationated to the correct orientation of customers to omit posible mistake. and payments methods are limited. Asking for help to support is not to much confortable because giving them the errors of system they correct it but damage other things in the page and don't give you the confidence of have all as spected.

Really struggling with app support. Its been a few days now and the app does not work. I receive messages that the team is on holiday - how can a holiday be more important than our businesses which we need to run? Nothing works on this app, the app is slow and doesnt function. The basic functionality of pre-ordering was not tested end to end.

It broke my store, with "add to cart" button not working anymore. After asking for support from the developer, they weren't able to solve the issue. Even worse, after uninstalling the app everything is still broken, with plenty of manual editing in my store code that I have no idea how to fix. This app is only a damage for business!

Horrible. They made some updates to the app and broke the Shopify theme we were using. Now need to mark all products as "Out of stock" to find a new reliable and fix this issue. Don't download this app. I want my money back.

I'm not quick to write poor reviews. I realize things can happen and have been patient. I was super hopeful when I first installed the app, but after 2 emails to support, with no response, I had to delete the app because it was it causing items on my site to appear as if they were out of stock, when they weren't. I deleted the "test" product in case that was the culprit, but that didn't solve my problem. I have 2 instances of specific SKUs where the app appears to recognize the stock level and act accordingly. But for most of my SKUs I found that it seemingly arbitrarily replaced "add to cart" with "backorder' (technically, I customized the wording of this button) and this includes items that are very clearly in stock. There doesn't appear to be a rule case that would affect basically all products, so nothing I can "fix." It's a problem, and with no reply from support, what am I supposed to do but uninstall?

Unfortunately I had to remove the app but I may revisit in the futre. Customer support was good also.

create order API is always erroring, and nobody replies to my email to help me solve the problem. it made my shop lose many orders.

Be careful with this app. I deinstalled it and a code snippet is left that slows my site down! Better search for a solution that you can properly deinstall.

Doesnt works since 24 hours... All texts in the pre order products are still the same as before and enabled, but the prorgramm doesnt show´s anymore. Wenn clicking on the preview button, theres nothing too.. -> 5 stars if the problem will be fixed soon.

Absolute worst pre-order app I've ever used. Search filters don't work, product categories dont sync, can't skip ahead pages in the list. Completely non-functional!