All reviews

Rating Breakdown

  • 5
    86% (854 ratings)
  • 4
    7% (69 ratings)
  • 3
    3% (25 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (34 ratings)
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3 / 5 Share

June 21, 2024

Good app, however support was not the best. Couldn't get an issue resolved for two weeks, however they did amend this through a meeting that I did have to request about 5 different times. Other than the support not being quick, the app works great, and we are enjoying being able to offer pre-orders and email notifications regarding the orders.

Store

EVOLVh

Using app

4 months

Total reviews

3

Average rating

3.7

3 / 5 Share

May 31, 2024

I only tried the app out for 10 days and was charged for the entire year. I would recommend sticking to the free plan if you’re unsure . Seems like a great app overall.

Using app

10 days

Total reviews

2

Average rating

4.0

3 / 5 Share

May 11, 2024

Store

NuStory

Using app

About 2 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

March 21, 2024

Good to work. Some of the points need to be taken care. E.g, No configuration is available for the "Inventory is not tracked". Also to mention we got a good support from your people. Thanks.

Store

TIPXY

Using app

About 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

July 31, 2023

Functionality is good, however found this little pricey. Otherwise this works well with us. Would recommend to offer this on a little lower price as for the smaller growing brands this can be very pricey.

Store

Chokhat

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 12, 2022

App doesn't work properly upon first installation. The app would intermittently take a long time to load between different configuration pages. Some features like badges and and label in cart page are not working as expected. The support probably could fix it but we are not willing to wait for it. Had to delete it and try other app now.

Using app

About 5 hours

Total reviews

14

Average rating

4.6

3 / 5 Share

Aug. 23, 2022

The support is good, however there are a few things that off UX - Presale with discount goes straight to Checkout, rendering users unable to purchase multiple products - Our products are customizable and include file upload which is unfortunatle, not being able to catch on the order

Using app

17 days

Total reviews

3

Average rating

4.3

3 / 5 Share

Aug. 3, 2022

When using the Date option for pre-orders. The product will become unavailable. The only way to make it purchasable online is to delete the product and re-add it. If you manually disable or remove it from the pre-order works fine.

Using app

About 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 10, 2021

The product shall be active even before you can setup the pre-order which can be inconvenient as the product needs to go live first before you can even fixt the pre-order settings.

Using app

11 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 21, 2021

This app is amazing and does everything you'd want a preorder app to do. It has one critical flaw though that I have to give it 3 stars for. When a pre-order ends based on a date, the app sets that product to "unavailable" and makes purchasing the product impossible until you manually go in an fix it through the app. There's no notification for this, so unless you check the app every day, its possible some of your products will go unavailable for days on end and be impossible to purchase due to this design flaw. If they fix this issue, I will gladly give 5 stars.

Using app

7 months

Total reviews

4

Average rating

3.5

3 / 5 Share

Aug. 19, 2021

App works very well, one week in and have 50 pre orders , 5 stars here customer service is 2 star, they helped me initially but after the trial has ended havent replied to emails

Using app

14 days

Total reviews

3

Average rating

2.7

3 / 5 Share

May 4, 2021

I'm disappointed in this app. Still displays the preorder button even when the item is in stock. Since most customers won't buy pre-order items over in-stock items, I deleted the app but the preorder button won't go away. I emailed customer support for help but never heard back from them. Please avoid this app and get something better. EDIT: The support team reached out to me after posting this review and helped me remove the remaining code from my website. I do appreciate their fast and helpful customer service.

Using app

5 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Feb. 16, 2021

Bien mais mon bouton ne se change plus en précommander , je ne sais pas pourquoi, je vais essayer de contacter le support

Using app

2 months

Total reviews

3

Average rating

3.0

3 / 5 Share

Dec. 24, 2020

Helpful customer support. I only needed basic pre-order app, so its met my need for now but you cannot checkout various preorder variants at once, nor can order in stock items with pre-orders at the same time.

Using app

2 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 26, 2020

The support for this app I must say has been great. The developers were quick to respond and take a look at my issue. With that said, finding supporting documents so I could isolate the issues on my own was not easy. My main gripe about the app has to do with the search function. It does not allow for partial searches. You have to use the full product name. Otherwise, and great app.

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 25, 2020

I like this app, but i don't know if there is any limit in product that i can show in preorder!!!!!!

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 18, 2020

So far so good. Easy set-up and I appreciate that I'm not paying for unnecessary bells and whistles.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

May 26, 2020

The app word well for showing the user that the item is a pre-order. It doesn't have a very smooth or intuitive admin interface and feels very clunky and confusing to use.

Using app

7 months

Total reviews

10

Average rating

3.9

3 / 5 Share

May 12, 2020

i used this app to add pre-order but i cant undertand how to do to change the prices in case of pr order

Using app

6 days

Total reviews

1

Average rating

3.0

3 / 5 Share

May 11, 2020

We will revisit his review after we fully installed and applied the app. We are just trying to get the pop-up away

Using app

Almost 3 years

Total reviews

3

Average rating

4.3