Rating

4.6

feedback

65

Reviews

chart

#3,460

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    51%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick response times, seamless integration, and helpful features for pre-orders. On the other hand, negative aspects mentioned include difficulties in setting up the app, issues with functionality leading to lost revenue, and challenges in uninstalling the app. Overall, the app seems to be beneficial for managing pre-orders but may have some technical issues that need to be addressed for a smoother user experience.

Highlights

Excellent customer service and quick response times
Seamless integration and helpful features for pre-orders
Difficulties in setting up the app and technical issues
Challenges in uninstalling the app
Mixed feedback with positive and negative aspects

Rating Breakdown

  • 5
    91% (59 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 24, 2024

Brilliant app, works well for what we need. Customer service is excellent and are quick to help fix any issues that arise. ^_^

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Difficult to set up. No help for 24 hours or more. I gave it ONE star but the system didn't let me post the review until I changed the rating....The lack of integrity speaks out loud.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Excellent customer service! I reached out with a problem, and it was solved within 24 hours. Highly recommend this app addition to Shopify accounts.

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

July 29, 2023

Works like a bag of shit, botched a launched of a product we were looking forward to launching and has issues when trying to access it within Shopify. Something about "Fortescue Pre-Order Sales is currently unsupported" Trying to downgrade the payment, and it's taking me to some strange coding page instead.

Store

V-Art

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

June 7, 2024

This is a really great app, but most importantly, the back-up service for actually getting this app up and running correctly on an older Shopify version has been outstanding and super fast (literally within a few hours of installation). Follow up service has been outstanding since the initial setup also. I could not recommend them highly enough - thanks!

Using app

1 day

Total reviews

5

Average rating

5.0

All reviews

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