Rating

4.9

feedback

72

Reviews

chart

#1,911

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    47%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the team. Users highlighted the quick response times, efficient assistance, and willingness of the support team to go above and beyond to resolve any issues. The app itself was commended for its functionality, ease of use, and seamless integration into Shopify stores. Users found it helpful for managing pre-orders, improving sales, and enhancing customer experience. However, there were a few negative reviews mentioning difficulties in setup, lack of support response, and issues with uninstalling the app.

Highlights

Excellent customer service and quick response times
Efficient assistance and willingness to resolve issues
Functionality and ease of use
Seamless integration into Shopify stores
Challenges in setup, lack of support response, and uninstallation issues

Rating Breakdown

  • 5
    92% (66 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2024

Magical is the best way to go for sure. It was easy to figure out and super customizable. The creator even reached out to ask if I needed help with anything.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This app is great! It is easy to set up and use. Customer service was very quick and helpful with an issue I had with a pre-order not working on my end. Highly recommend!

Store

Purist

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Very helpful staff. Helped fix an issue with the add to cart button not being hidden

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

Store

JollyZA

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Endlich eine Pre-Order App die mal unkompliziert ist und funktioniert. Ich hatte diverse Anbieter getestet und diese ist die erste die funktioniert

Store

Foundly

Using app

19 minutes

Total reviews

2

Average rating

5.0

All reviews

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