Rating

4.8

feedback

70

Reviews

chart

#2,349

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    23%
  • Less than a year
    47%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and the app's functionality for pre-orders. Many users highlighted the quick response times and helpfulness of the support team, especially in resolving setup issues and customizing the app to fit their store's needs. The app was commended for its ease of use, seamless integration, and effectiveness in managing pre-orders. However, there were a few negative reviews mentioning difficulties in setup, lack of responsiveness from support, and issues with the app affecting the store's functionality and revenue.

Highlights

Excellent customer service and quick response times
Ease of use and seamless integration
Effectiveness in managing pre-orders
Challenges in setup and lack of support responsiveness
Issues affecting store functionality and revenue

Rating Breakdown

  • 5
    91% (64 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Very helpful staff. Helped fix an issue with the add to cart button not being hidden

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

Store

JollyZA

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Endlich eine Pre-Order App die mal unkompliziert ist und funktioniert. Ich hatte diverse Anbieter getestet und diese ist die erste die funktioniert

Store

Foundly

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I cannot begin to explain how great the company/customer service is behind this app. They have been extremely helpful with both setup and fixing an issue I ran into. If I had to compare their customer service I'd say its like AMEX.. its amazing. Great app and easy to customize/use!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great communication with the developer, great install. Would recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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