
Magical Preorder & Presale
Add Preorder and Presale Options to Shopify – Boost Sales
Rating
4.7
feedback
77
chart
#3,251
Reviews Over Time
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Reviews Summary
The Shopify App has received overwhelmingly positive reviews regarding its customer service and support. Users have praised the quick response times, helpfulness, and professionalism of the customer service team, with specific mentions of individuals like John, Max, and Adam. The app itself is described as fantastic, easy to set up, and customizable, making it a great tool for managing pre-orders. Users appreciate the seamless integration into their stores and the efficiency of the app in improving sales and inventory management. However, there are a few negative reviews mentioning difficulties in setup, lack of support response, and issues with the app causing revenue loss and technical challenges.
Highlights
Rating Breakdown
All reviews
March 27, 2025
I can't say enough good about this app and the support! It has saved us SOOO much time, and our customers can easily understand when something is out of stock. This is a must-have app we can't live without!
Feb. 13, 2025
Great Support :) John is brilliant and offered a quick solution to the problem we faced.
Feb. 11, 2025
While we are still integrating and have not gone live yet, we are happy to share that the customer service team is fantastic in every way. They were warm, incredibly responsive, and answered all of our questions with acuity and professionalism. We're impressed so far!
Jan. 13, 2025
This app is absolutely fantastic. And a great customer service. Max has been very responsive and helpful in getting some customization done. I would recommend this to anyone
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