Magical Preorder & Presale

April 22, 2025

The app works great, but more importantly, the support is out-of-this-world amazing - even while I was on the trial version. They've made multiple adjustments to make the app work perfectly with my theme, and they're always kind and quick to respond. I wish they were the creators of every app. I would give them 10 stars if I could!

March 27, 2025

I can't say enough good about this app and the support! It has saved us SOOO much time, and our customers can easily understand when something is out of stock. This is a must-have app we can't live without!

Feb. 13, 2025

Great Support :) John is brilliant and offered a quick solution to the problem we faced.

Feb. 11, 2025

While we are still integrating and have not gone live yet, we are happy to share that the customer service team is fantastic in every way. They were warm, incredibly responsive, and answered all of our questions with acuity and professionalism. We're impressed so far!

Jan. 13, 2025

This app is absolutely fantastic. And a great customer service. Max has been very responsive and helpful in getting some customization done. I would recommend this to anyone

Jan. 7, 2025

Great support. Great response time. Very clear information.

Dec. 10, 2024

Magical is the best way to go for sure. It was easy to figure out and super customizable. The creator even reached out to ask if I needed help with anything.

Nov. 26, 2024

This app is great! It is easy to set up and use. Customer service was very quick and helpful with an issue I had with a pre-order not working on my end. Highly recommend!

April 11, 2025

Very helpful staff. Helped fix an issue with the in stock icon not being hidden quickly

Oct. 18, 2024

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

Oct. 10, 2024

Endlich eine Pre-Order App die mal unkompliziert ist und funktioniert. Ich hatte diverse Anbieter getestet und diese ist die erste die funktioniert

Sept. 6, 2024

I cannot begin to explain how great the company/customer service is behind this app. They have been extremely helpful with both setup and fixing an issue I ran into. If I had to compare their customer service I'd say its like AMEX.. its amazing. Great app and easy to customize/use!

Sept. 5, 2024

Great communication with the developer, great install. Would recommend.

Jan. 24, 2024

Brilliant app, works well for what we need. Customer service is excellent and are quick to help fix any issues that arise. ^_^

Sept. 30, 2023

Difficult to set up. No help for 24 hours or more. I gave it ONE star but the system didn't let me post the review until I changed the rating....The lack of integrity speaks out loud.

Aug. 1, 2023

Excellent customer service! I reached out with a problem, and it was solved within 24 hours. Highly recommend this app addition to Shopify accounts.

July 29, 2023

Works like a bag of shit, botched a launched of a product we were looking forward to launching and has issues when trying to access it within Shopify. Something about "Fortescue Pre-Order Sales is currently unsupported" Trying to downgrade the payment, and it's taking me to some strange coding page instead.

March 28, 2025

Ran into a problem with this app. When you check the box on Shopify to "sell when items are out of stock", the app unchecks this box when you mark items through the app as being available again. If you're unaware that this happens then all of your stock will still be set to pre-order through Shopify and customers can't purchase them. Apps shouldn't control your store settings, so will be uninstalling and looking for something else. Took a very long time to figure out the app was causing this problem.

March 5, 2024

I've found this app so easy to use and it really has helped my sales. I've needed support twice and they have been efficient and polite. This app is a MUST in my store.

May 18, 2023

We do a lot of pre-orders and I have tried several apps, and this has been the best experience. Pretty seamless integration into my store, easy to use, nice functionalities, and quick and helpful service from their team.