Magical Preorder

Nov. 15, 2024

Very helpful staff. Helped fix an issue with the add to cart button not being hidden

Oct. 18, 2024

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

Oct. 10, 2024

Endlich eine Pre-Order App die mal unkompliziert ist und funktioniert. Ich hatte diverse Anbieter getestet und diese ist die erste die funktioniert

Sept. 6, 2024

I cannot begin to explain how great the company/customer service is behind this app. They have been extremely helpful with both setup and fixing an issue I ran into. If I had to compare their customer service I'd say its like AMEX.. its amazing. Great app and easy to customize/use!

Sept. 5, 2024

Great communication with the developer, great install. Would recommend.

Jan. 24, 2024

Brilliant app, works well for what we need. Customer service is excellent and are quick to help fix any issues that arise. ^_^

Sept. 30, 2023

Difficult to set up. No help for 24 hours or more. I gave it ONE star but the system didn't let me post the review until I changed the rating....The lack of integrity speaks out loud.

Aug. 1, 2023

Excellent customer service! I reached out with a problem, and it was solved within 24 hours. Highly recommend this app addition to Shopify accounts.

July 29, 2023

Works like a bag of shit, botched a launched of a product we were looking forward to launching and has issues when trying to access it within Shopify. Something about "Fortescue Pre-Order Sales is currently unsupported" Trying to downgrade the payment, and it's taking me to some strange coding page instead.

June 7, 2024

This is a really great app, but most importantly, the back-up service for actually getting this app up and running correctly on an older Shopify version has been outstanding and super fast (literally within a few hours of installation). Follow up service has been outstanding since the initial setup also. I could not recommend them highly enough - thanks!

March 5, 2024

I've found this app so easy to use and it really has helped my sales. I've needed support twice and they have been efficient and polite. This app is a MUST in my store.

May 18, 2023

We do a lot of pre-orders and I have tried several apps, and this has been the best experience. Pretty seamless integration into my store, easy to use, nice functionalities, and quick and helpful service from their team.

April 24, 2023

I am so sorry to have to leave such a negative review but unfortunately this app created numerous issues in our store: 1) first it removed the "add to cart" button from all product listings so customers couldn't buy anything at all (lost revenue) 2) Adam was helpful in fixing this issue however, I later discovered that in addition, customers were unable to purchase subscription items for several weeks (yes, weeks) because the app also broke the subscription checkout (runs separately to Shopify checkout) upon installation (even more lost revenue and we also had to pay a developer to fix this) 3) our dev found in the back end that the code included a list of every single company who has previously downloaded this app - not great for privacy 4) trying to uninstall the app was problematic. Despite following all the instructions, each time you then opened the app in shopify to delete it, it kept reinstalling the code, hence creating all the same issues all over again and making it very challenging to delete. Very disappointing, especially as I had read all the good reviews and whilst we appreciated Adam's assistance, we lost a significant amount of revenue - the issue with the app breaking the subscription checkout was unfortunately discovered during a huge promo push for subscriptions.... which customers then couldn't buy.... also impacting brand reputation. I would say if you want to install this app, make sure you get your own dev to ensure these types of issues are addressed prior to launching any pre-order products, and also keep them on hand to fix all the post-installation issues which could arise.

April 21, 2023

Great App and very quick support to get it installed.

April 19, 2023

Great customer service! Quick response and they actually solve the problem in 2 days. Good app that I would recommend!

April 17, 2023

Great customer service, Adam was very prompt in helping us set it up and the integration has been seamless. Highly recommend.

April 14, 2023

Just started using this app. Pretty buggy, No replies from support after 3 emails. Not sure I'm gonna keep it.

April 10, 2023

Wonderful App and even better service. I can't thank Adam enough for making it all work seamless for our store. Plus the features are just amazing - if you need a pre-order app - this is the one to get!

March 18, 2023

This has got to be one of THE WORST apps I have ever used on Shopify! Once again, a customer placed an order that should have been a pre-order, but the app was malfunctioning, yet again. I checked the app, and the majority of the toggles "Automatically Enable Pre-Order" are all switched off. I switch them back on, and 2 hours later, some of them are off again, when they should be on. I've missed sales because of this app! My customers are upset because they thought they were placing an order for an in-stock item. I have a company to run. I do not have the time to keep checking this app to make sure it is functioning properly. I don't have time to keep emailing support. I've had to email support at least 3 times due to issues with the app. I've only been using the app for less than 3 weeks. The only good thing about this app is, the support team emails me back pretty quickly. But the app was stressful for me. I decided to uninstall it.

March 16, 2023

Really fast response from their support team. Quick and efficient assistance. Highly recommend :)