Appikon ‑ Pre‑Order
Preorder App for Shopify
Rating
4.8
feedback
549
chart
#3,037
All reviews
Rating Breakdown
Review RSS Feed
Aug. 14, 2023
So far the application is working as we expected it too and we found that the setup process was fairly straightforward.
Thank you for the review and glad that the setup process was easy for you.
Aug. 13, 2023
Excellent and fast service! Haven't had to use the App as yet but I am assured it will work as it should.
Thank you for the review!
Aug. 10, 2023
The have a ver great support!!! I work with the free version because I only want to work one product with pre order and it was all perfect!
Thank you for the review and glad to hear that our support team was helpful. Nice to know that the free version is perfect for your needs right now!
Aug. 8, 2023
A very good expierence with the help center. The solution was fast and effective. Shikha was very kind.
Thank you for taking the time to leave us a review! Glad that Shikha was able to help you out so quickly!
Aug. 3, 2023
This is a great app, and the best customer service I've ever seen, they help you set up everything, highly recommend, and thank you for your kind service, Satendra.
Thank you for the review and glad to hear that Satendra was able to provide you with the best customer service!
July 31, 2023
I contacted support to assist me with my pre-order label as I was doing something wrong on my end and support assisted me straight away and fixed it, great service and now all set up for pre-orders thank you.
Thank you for the review and glad that our support team was able to help you quickly and fix your issue.
July 31, 2023
Great customer service - very responsive! Helped me run a pre-order sale for the first time and minimized the stress!
Thank you for taking the time to leave a review and glad the app was helpful in running your first pre-order sale!
July 31, 2023
Pre-order customer service is exceptional. Without a doubt the best pre-order app service available on Shopify. I have tested many and apps, and this is the most user friendly and reliable. Highly recommend.
Thank you for being a long-time user of our app! Nice to hear that you believe our customer service is exceptional and that our app is very user-friendly and reliable! Thanks again!
July 28, 2023
Customer oriented ,top class support ! Full coverage in terms of Shopify know hows. They know what they are doing and will gladly use their products. Thanks again
Thank you for the review and glad to hear that our support team was able to be of service to you!
July 27, 2023
Nice app with a good support team. Nice app with a good support team. Nice app with a good support team.
Thank you for the review and glad to hear that the support team was able to help out!
July 24, 2023
Extremely grateful for the outstanding customer support! Their prompt and helpful assistance made all the difference. Thank you so much!
Thank you for the review! Glad that our support team was able to help out. Please let us know if there's anything else we can help with.
July 22, 2023
This is a great app for made to order items. It allows you to manage customer expectations and plugs in easily to the product page. Easy to use and great online instant assistance from the team.
Thanks for taking the time to leave a review. You make a great point that the app can be helpful for made-to-order items. Glad that you found the app easy to use and that our online support team able to help you out.
July 20, 2023
Zia from the support helped me so quickly fix my issue! Very gentle guy and the app is straightforward to use! I highly recommend it
Thank you for taking the time to leave a review for our Pre-Order app! Glad to hear that Zia was able to help out with your issue.
July 12, 2023
So far the app has worked very well for our store. We had an issue with the icon over lapping another portion but the tech support was very helpful in resolving the issue promptly.
Thank you for the review! Happy to hear that our support team was able to help out and resolve your icon overlap issue.
July 5, 2023
Great app for Back in stock notifications. Has a lot of notification options and integrations. Customer service is excellent, and there is always fast replies from Zia!
Thank you for your 5-star review! Glad Zia was able to help quickly!
June 26, 2023
The Pre order deposit feature does not work. When first installed it didn't work, so I contacted support, and someone fixed it. But the next day it fell over again. Contacted support again, and was asked to please wait. When I asked how long I should wait (8pm my time) I was told he could not give a time. So I left my email. Waited another 12 hours, no reply, still won't work. Also there is an issue with the PRE ORDER button not working randomly. There are cheaper apps that work better.
Thank you for sharing your feedback, and we apologize for the issues with our initial customer service interactions. Sometimes issues take longer than 1 day to figure out and fix. We would love to have you try our app again and our team will prioritize getting your issue remedied quicker next time.
June 19, 2023
Super easy to deal with, customer service is super responsive and great app for catching sales, thank you :)
Thank you for taking the time to review our pre-order app. Glad to hear that you are catching more sales with the app and had a great interaction with out customer service team!
June 16, 2023
Great support from Zia, quick to help with a small problem. Would certainly recommend using this app!
Thank you for the 5-star review and glad Zia was able to help you with you issue. Appreciate the recommendation as well!
June 14, 2023
Support staff was helpful in explaining my queries and helped with the installation. No one has actually used the pre-order option on my site yet so I cannot comment fully as to how operational it is in real life.
Thank you for your review! We appreciate your positive review of the support staff. We are happy to hear that they were helpful and successful in explaining your queries and assisting with the installation. Hopefully the Pre-Order App helps your store out. If there's anything else we can help with, please let us know. Thanks!
June 14, 2023
Zia was very helpful and solved my issue immediately in a speedy manner. Would definitely recommend.
Thank you for your 5-star rating! We are so happy to know that Zia was able to help you with your issue quickly and professionally. We really appreciate you taking the time to give us this positive feedback. Thank you again!