Appikon ‑ Pre‑Order
Preorder App for Shopify
Rating
4.8
feedback
548
chart
#2,418
All reviews
Rating Breakdown
Review RSS Feed
June 12, 2023
Zia was patience and amazing with his help today. I appreciate his direction and thoughtfulness when it came to answering my questions and helping me with my website. Thank you!
Thank you for your 5-star rating and for your kind words about Zia! We appreciate your feedback, and are thrilled to hear that he was patient and amazing with his customer service. We are glad he was able to answer your questions thoughtfully and help you with your website. Thank you again!
June 7, 2023
The free trial has been helpful to try it out. Zia was helpful from support and their chat function is very useful.
Thank you for your fantastic review! We're thrilled to hear that our free trial has been beneficial in allowing you to explore and experience our app. We pride ourselves on providing excellent support, and we're glad that Zia was able to assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out.
June 1, 2023
Have tested a couple of pre-order apps, this one is affordable and allows a trial which is always a bonus + 1 free product plan! You can stop at any time and are not tied in. The team are responsive and helpful to attend to any issues. Easy to navigate and does what I need it to do. Happy to continue to use this app.
Thank you for your glowing review! We're delighted to hear that our app has met your expectations and provided you with a positive experience. We understand the importance of affordability and flexibility, which is why we offer a trial period and a free product plan. Our team takes pride in being responsive and helpful, ensuring that any issues you encounter are promptly addressed. We strive to make our app user-friendly, so we're thrilled that you find it easy to navigate and that it fulfills your needs. We truly appreciate your continued support and look forward to serving you in the future.
May 26, 2023
I've been using Shopify for many years and it has to be the worst experience with an app I ever had. I installed the app and it did not update my theme to show the pre-order button. It is kind of expected because they do mention in their support document to send them an email when that happens and they can fix it to be sure it integrates with your theme. Sent an email. Shikha did NOT help, she kept sending me irrelevant support articles and then just ghosted me. Instead I tried the chat box with Abuzar. While he did understand the problem, he was unable to fix it. He said he would let their dev team know, but then, no answer, and nothing was fixed. End result is that I had the app installed for a full week, nothing is working, and nobody is helping. This app is a true waste of time, go check one of the other pre-order apps on the App Store because this one has entirely given up on their customers. It's too bad because I have multiple stores and use pre-order regularly, I would have been a paid customer for years. Glad I just tested with 1 product before I committed to it.
May 25, 2023
Pain to set up and support just send endless article links. Have given up with this app. I've used pre order apps in the past and they were far easier.
Thank you for your feedback and sorry to hear that we were not able to help get the app setup. If you share collaborator permissions (https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts), we can be more hands-on with the app set up. If you would like to give the Pre-Order Today app another try, please install it and contact our support to be paired with another agent who can help you out.
May 24, 2023
Easy to work with support desk when I had a question while setting up app. A parent product counts only as (1) of your allotted products, which is nice since if you have 2 our of 5 color variants set to pre-order, if they are under the same listing if only counts against your limit once. Interface is a little limited (only able to view 5 items at a time in your catalogue without searching, search bar does not do predictive text), but enabling pre-order for variants is intuitive. Have not yet tried out the option for "multiple selling plans" for an item, but seems like a nice feature. Not sure if there is an automation for the "Pre-order" button to appear once stock runs out, or if it will require manually setting each time.
Thank you so much for your 5-star rating! We're thrilled to hear that you had a great experience working with our support desk and appreciate the detailed feedback. We'll continue to strive to provide our users with the best possible experience. If there's anything else we can help with, please let us know. Thanks again!
May 21, 2023
Customer service is trash. Couldn't tell you if the actual service is nice because I never got it to render.
Thank you for your feedback and sorry to hear that you didn't get the positive customer service experience we seek to provide to all users. If you would like to give the Pre-Order Today app another try, please install it and contact our support to be paired with another agent who can help you out.
May 19, 2023
Abuzar made the integration extremely easy and hassle free on my end. He was quick and easy to work with. He definitely saved me plenty of time and prevented me from dealing with the stress of setting up the pre order system. Thank you Abuzar!!
Thank you so much for your 5 star rating! We are so pleased to know that Abuzar made the integration easy and hassle free. We appreciate that you had a positive experience and that Abuzar saved you time and stress. Thank you for your kind words and for your support!
May 19, 2023
Nice application that gives us the functionality we need and the support is great. Zia responded quickly and helped me professionally and quickly with my request! Highly recommended.
Thank you for your wonderful 5 star rating and kind words! We truly appreciate you taking the time to provide your feedback, and we are delighted that you find our Pre-Order app useful and our support helpful and prompt! Thanks again for recommending our app!
May 16, 2023
I've had the app for about 2 weeks now and it has helped me get a few extra orders. I wasnt sure if it would really help but its increased sales by about 20% so far and clients generally dont mind waiting because its very clear that they are placing a back order.
Thank you for your 5-star rating! It's great to hear that you've had the app for 2 weeks and it has helped you gain some extra orders!
May 15, 2023
Very easy to use and has great customer support. So far everything is working great in my store. I recommend this app.
Thank you for your 5 star rating! We really appreciate your feedback on the ease of use and the great customer support. We are pleased to see that everything in your store is working great. We are thrilled that you recommend our app. Thank you!
May 11, 2023
Such an awesome app! And a great support team behind it if you do have any questions when setting it up. I highly recommend you give it a try!
Thank you so much for the 5 star rating! We really appreciate your kind words and are so pleased to hear that you found the app great as well as the support team. Thank you again!
May 10, 2023
Very easy to use, I had one small issue and Zia was able to help me get it figured out. Thanks again for your help!
Thank you for the 5 star rating! We are glad that you found our pre-order app to be very easy to use, and that our support team was able to help you out the small issue you were having. We appreciate your feedback!
May 4, 2023
I was having issues with integration - not a lot of technical experience here! Zia was available within moments on the chat function to help me out, and it was fixed in a flash. Great app, great customer service!
Thank you so much for your 5 star rating! We're glad we could help you out with your integration issues and that Zia was available to assist you on the chat. We appreciate your positive feedback!
May 2, 2023
I liked that there was chat support so that if any problems arose, I could get immediate help. This is a simple and easy-to-use app.
Thank you so much for your 5-star rating! We are so glad you found our app simple and easy-to-use, and love that you could rely on our chat support for immediate help when needed. We really appreciate your kind words and feedback.
May 1, 2023
Very great support, reply quickly. Very nice app. It helps me to manage preorders schedules for July
Thank you for your 5-star rating! We appreciate you taking the time to review us, and we're glad to hear that our support and apps have helped you manage your preorder schedule for July so efficiently. Thanks again for your feedback!
April 29, 2023
Easy to use app. The support was instantaneous and was extremely helpful. Had trouble setting up the app to begin with but was resolved very well
Thank you so much for the 5-star review! We're so glad to see that you found our app easy to use, and that our support team provided you with instantaneous, helpful service. We really appreciate your positive feedback!
April 26, 2023
I was having some difficulty with a product that had multiple variants and I couldn't find the product in the list on the app. I contacted the support team via the chat. THEY ARE AMAZING. They treated my request quickly and enabled my product for Pre-order and took the time to explain everything afterwards (with screen shots) and even mentionned I could always just contact them again for help. Thanks so much for your help Satendra! I really do recommend this app if you have pre-orders to manage on your shop. It's an easier process than other apps I have tried.
Thank you so much for your 5-star rating! We are thrilled to hear that you had such a great experience with our support team. It's always great to know that our support team is providing our customers with quick and effective assistance. We really appreciate your recommendation of the pre-order app! Thanks again.
April 25, 2023
Simple to setup and fast customer service. Would recommend this app for people who want to setup a preorder on their store
Thank you so much for your 5 star review! We really appreciate you taking the time to point out how simple it was to set up and how great our customer service is. We genuinely appreciate it and are so thrilled that you would recommend our app to those wanting to create preorders on their store. If there's anything else we can help with, please let us know.
April 25, 2023
Satendra from Pre-order helped me to configure the store Very grateful for the assistance Thank you
Thank you so much for the 5 star rating! We are so glad that Satendra was able to help you configure your store! We greatly appreciate your feedback and thank you for your continued support. If there's anything else we can help with, please let us know.