All reviews

Rating Breakdown

  • 5
    94% (473 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (493)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2025

quick customer service support, love this app for my brand

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 16, 2025

perfect

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download. great to be back to making pre orders! THANKYOU!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Application simple d’utilisation. L’équipe est réactive et répond rapidement à toutes les questions pour résoudre les problèmes. Je recommande vivement !

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 23, 2025

awesome sauce

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

great program and support. i had an issue and they fixed it immediately

Store

Dupe

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

great responsive support given

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 15, 2025

The service I received was great, I was helped within a matter of 5 minutes. Love the quick response time and the efficient help , would recommend to anyone using the app for the Shopify store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

fast and efficient help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

The pre-order status wasn't showing so I used the chat and got help immediately. Great service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Great, easy to use app with a quick and easy-to-communicate with support team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Preorder wolf is awesome, and if you have any issues, they will fix for you straight away! you will talk to real human, not bots! hight recommended !

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 12, 2025

We had an issue where all color variants were showing as "Preorder" even though only one was out of stock. The support team responded instantly, was friendly and clear, and fixed the problem within minutes. Fast, professional. Beyond that, we've been using this app for quite some time now and it's been a game-changer for us. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Eva Greene was amazing! She took the time to quickly help me determine the currency problem and I was able to get a product posted in record time! Friendly, fast service and I am very grateful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0